Program Coordinator at WomenLift Health

The Program Coordinator should be a self-starter with a strong work ethic, someone who pays close attention to detail and takes initiative. They should deeply value WomenLift’s mission and cherish human connection and relationship building both within the internal team and with external partners. They should have an eye to constant improvement and streamlining of systems and processes related to the East Africa Leadership Journeys. The ideal candidate should be able to work adeptly both independently and in a team. WomenLift team members feel closely aligned with our values and possess the ability to adapt while working in an entrepreneurial environment with a diverse set of teammates from around the world.
This recruitment is for 1 full-time (100% FTE) position.
Responsibilities And Tasks

• Key Leadership Journey Operations: Work closely with the East Africa Program team to establish clear timelines, systems and process for all end-to-end activities related to the East Africa Leadership Journey(s).
• Develop a solid grasp of WomenLift Leadership Journey systems and processes including tools, templates, technological platforms, and documentation protocols. In collaboration with the next level manager, take ownership for the contextualization and upkeep of these within region and share learnings across regions. Examples include:
• Key milestones, timelines, and deliverables related to East Africa Leadership Journeys including the annual Leadership Journey Calendar(s).
• Leadership Journey digital platforms such as Smartsheet, Slideroom, TechChange, Monday.com, Zoom, and SharePoint. Program Coordinator should be tech savvy but does not need to be an expert in all these platforms. Training will be provided.
• Monitoring Evaluation and Learning implementation processes.
• Support operations related to Leadership Journey (LJ) application process including application review, selection, and onboarding of cohort.
• Serve as the primary point of contact for the cohort and Leadership Journey support networks: disseminating key information to cohort, schedule touchpoints with facilitators, mentors, and project reviewers, and respond to any inquiries or needs.
• Refine and implement processes related to tracking, supporting, and evaluating cohort members’ leadership projects (LP). Share any feedback about LPs emerging from cohort with the hub team and contribute to LP template updates.
• Along with WomenLift Operations team, coordinate the logistics and event planning for 2 in-person residencies called Immersion and Lift-Off.
• Support the tech and programmatic production and delivery of the monthly virtual learning touchpoints attended by the cohort members.

Monitoring, Evaluation, and Learning (MEL)

• Support all monitoring and evaluation activities as needed, including launching feedback surveys during touchpoints, and annual evaluations through email outreach.

Collaboration with Communications Team

• Support WomenLift Communications and Alumnae teams to amplify the East Africa cohorts and alumnae community and support compilation of all the necessary information to effectively transition cohort to alumnae team after the completion of the Leadership Journey.
• Assist WomenLift Health communications personnel with development of East Africa cohort training materials including contributing to the creation of presentations, invitations, brochures, website collateral, social media assets, etc.

Scaling and Quality Control

• Contribute to the creation of contextualized guidelines and templates related to scaling for the East Africa hub and help next level manager to proactively forecast increases in Leadership Journey needs and support recruitment for multiple journeys in a timely manner - mentors, coaches, project reviewers, etc.
• Identify and escalate challenges or needs related to Leadership Journey implementation to next level management in a timely manner.

IDEAL CANDIDATE
Education And Experience (Required)

• Bachelor’s degree in a related field and 4 or more years of related experience in activities including administration, training implementation, program or project management, scheduling, tracking, and budgeting; or combination of education and relevant experience for projects of comparable size/complexity

Knowledge, Skills, And Abilities (Required)

• Commitment to WomenLift Health’s Mission, Vision, Values, Theory of Change, and unique positioning in the field
• Technological savvy and comfort with use of various digital platforms (e.g., Zoom, Monday.com, SharePoint, etc.)
• Demonstrates the ability to work well with key stakeholders and partners from diverse cultures and backgrounds
• Demonstrated success in following through and completing projects in a timely manner
• Excellent multitasking abilities, organizational skills, and attention to detail
• Strong verbal and written communication skills
• Ability to prioritize, multi-task, and assign work to others
• Ability to take initiative and ownership of projects
• Ability to routinely and independently exercise sound judgment in decision making