Program Manager at Summit Recruitment and Search

Duties & Responsibilities:

• Lead and manage end-to-end project delivery, ensuring timelines, scope, cost, and quality are controlled.
• Coordinate cross-functional project teams, assigning responsibilities and managing virtual resources effectively.
• Develop and maintain project documentation, including charters, schedules, budgets, risk registers, and lessons learned.
• Conduct regular team meetings with set agendas and publish minutes to ensure alignment and accountability.
• Identify and escalate risks, issues, and contractual challenges, with mitigation plans in place.
• Implement and follow communication plans, defining information flow and status reporting requirements.
• Manage stakeholder relationships, including internal teams and third-party consultants, to ensure successful collaboration.
• Drive operational efficiency by championing process improvement, automation, and timely client service delivery.

Skills/Qualifications:

• Bachelor’s degree (or equivalent, Masters preferred) in a technical field or equivalent relevant experience
• 5+ year of proven delivery managing increasingly complex projects
• Excellent knowledge of MS Office tools
• Experience/certification in acknowledged project management methodologies is an asset, or other known project management techniques and procedures
• Knowledge and experience on ERP systems and/or ERP implementations is a plus
• Strong communication, mediation, and negotiation skills
• Ability to manage multiple projects and resources
• Excellent problem-solving skills
• Ability to work effectively with all levels of management and staff attributes