Provision of Office Cleaning Services at International Union for Conservation of Nature (IUCN)

Details of services to be offered are as follows
Areas with floor tiles

• Dusting of furniture using wooden polish
• Disinfecting the telephone heads
• Cleaning of the glass windows and walls
• Carpet well vacuumed, shampooed and free of stains
• Dust bins emptied and liners replaced
• Furniture, Counters, Booths, Desks
• Clean and shampoo furniture on daily basis
• Clean and polish upholstered furniture using recommended leather polish
• Dust plastic chairs daily and Scrub them on weekly basis to retain their original color,
• Clean, dust and polish wooden tables and counters on daily basis
• Arrange all furniture in an orderly manner.
• Remove disused and broken furniture, collect and move it to designated areas
• Transfer furniture to different location when need arises

Skirting and Edges

• Damp-dust daily and remove all dust, dirt and stains
• Scrub to remove accumulated polish or traffic wax

Refuse Collection Points

• Sweep thoroughly, wash and dispose rubbish and food remains properly using plastic bags to designated areas
• Wash the areas thoroughly and disinfect them daily
• Maintain the area clean and dry

Waste Bins

• Provide high quality waste bins and transparent color-coded polythene linings
• Collect and manage all refuse and transfer to designated refuse trolley area.
• Empty and clean all dustbins immediately.
• Clean and disinfect them daily

Telephone heads

• Damp-wipe with detergent solution and sanitizer daily
• Ceiling, roof space, partitioning and windows
• Clean roof space, ceiling and walls, remove cobwebs, dirty marks and any bird nests and retain them clean at all times.

Glass partitions/Windows

• Clean all glass partitions with appropriate detergents, keep them clean, and polished at all times e.g. using window lane.
• Clean high windows using telescope window cleaners.
• Office blinds and mats
• Appropriate care shall be taken for office blinds and mats.
• Washrooms
• Tiled floor, urinals, & hand washing basins

Floors

• Daily cleaning of floors & mopping at least four times a day OR “as and when required” whichever is most appropriate for the reigning circumstances using necessary detergent and materials.
• Polishing & stripping on weekly basis
• Ensure that floors are always dry

Sinks, toilet bowls, & seat bidets

• Scrubbing with brush twice daily using necessary detergent and bleaching.
• Disinfecting twice daily including all hand touch facilities.
• Flush all soap dispensing units once weekly.
• Cisterns to be cleaned once a month with due care.
• Door handles, push plates (main doors/cubicles) to be cleaned daily and disinfected twice weekly.
• Any System failure causing leakage/spillage of water in any of the areas to be reported immediately.

Toiletries

• Daily supply of hand washing soap & urinal naphthalene coloured balls in the urinals as and when required.
• Supply of Premium brand white Jambo toilet tissue paper (Premium brand Sheet Size 100mm 12packets per bale) to be distributed as directed
• Supply Hand Paper Towel White,1 ply premium multi-fold paper towel, Made from 100% pure virgin pulp Pack count: approx. 240 sheets Sheet size is 210mm x 200mmEmbossed for improved absorption
• Payment for tissue paper and paper Hand Paper Towel will be as per consumption.

Reception Areas

• Daily sweeping and mobbing as and when required using necessary detergent and materials
• Machine Scrubbing and polishing weekly
• Cleaning of flowers and flower pots daily.
• Partition walls and ceilings
• Wipe with detergent to remove all marks and stains, remove cobwebs and wipe all fire extinguishers
• Windows, Window Latches and Grilles
• Accessible windows are dusted once daily and cleaned weekly. Latches are cleaned daily and lubricated once monthly. Grilles dusted daily and cleaned weekly. Where external windows are cleaned, they are done once monthly or as agreed with management.

Kitchen

• Daily sweeping and mopping using necessary detergent and materials
• Scrubbing with suitable brushes
• Stripping & polishing weekly

Furniture –desks & tables

• Dusting and damp wiping daily
• Polishing of tables & desks once weekly
• Dusting and damp wiping telephones & computers daily
• Disinfecting telephone handset daily
• Sanitary Bins
• Provision of Automatic Foot Peddled Sanitary bins to be disposed off twice a month.
• Air fresheners
• Provision of automatic Air-fresheners and their dispensers and refilling them when necessary
• Emptying of waste paper baskets.
• To be done daily

Regular Monitoring & Evaluation

• The successful bidder will sign a service level agreement with deliverables that will be evaluated monthly before invoicing.
• Provision of adhoc manual labour as and when required to move furniture and other office equipment’s within Wasaa complex.