Quality Assurance Supervisor at CDL Human Resource

•  To ensure that bread production meets quality standards from raw ingredients to finished products, including setting specifications, performing tests, and  implementing corrective actions. Monitors process and manages the quality control aspects to ensure compliance with industry regulations.

Key Duties and Responsibilities.

• Develop and update internal specifications for all bread production work-in-progress and finished products.
• Approve when bread/products meet quality and food safety standards before it is loaded and dispatched.
• Identify, isolate and report bread quality issues or potentially unsafe bread or (products).
• Develop and update internal specifications for all bread ingredients to ensure they meet all industry/company quality standards.
• Analyze production statistical data to determine present standard and establish food quality, food safety and testing standards.
• Keep the bakery and sales team informed of any changes in formulas or product specifications to meet customers’ requests.
• Audit external supplier facilities for food safety, food quality and ingredient specification compliance.
• Responsible for the quality knowledge, understanding, and enforcement of all company policies and regulations.
• Expedite quality assurance tasks by providing help in support of specific projects.
• Provide training to bakery employees as necessary to verify product quality and compliance with specifications.
• Develop, update and maintain QA and HACCP records, as directed.
• Maintain ongoing food safety and quality assurance programs or other duties, as assigned.
• Audit processes and procedures to ensure food quality and food safety.
• Provide support, direction, coaching and guidance to QA Technicians.

Accountabilities.

• The Quality Assurance supervisor is accountable for the following:
• Quality products
• Quality ingredients.
• Quality assurance tests
• Process improvement
• Quality procedures and processes
• Regulatory Compliance
• Documentation and Reports
• Staff training and development
• Customer satisfaction and feed back
• Quality test kits

Requirements

Education:

• Bachelor’s degree in food science, Food Technology, Technical Sciences or related fields
• 3+ years of Industrial Bakery work experience.

Other requirements

• Deep knowledge of baking techniques, recipes, and ingredient functionality.
• Proficiency in bakery operations and production quality management.
• Understanding of food safety regulations and health codes.
• Proficiency in using bakery equipment and machinery.
• Familiarity with industry trends and emerging baking technologies.
• Proficiency in computer software and systems for inventory tracking and sales management.
• Ability to develop and implement quality standard operating procedures for bakery operations
• Understanding product development and recipe testing processes.
• Knowledge of packaging and labeling requirements for bakery products.
• Deep understanding with quality control and assurance practices in the bakery industry.
• Understanding of bakery health and safety protocols.