Roster for Gender and Technology Consultancy Services, ICTD Digital Centre of Excellence at UNICEF

Key Responsibilities:

Gender and Technology categories for this roster include, but are not limited to:

• Product and Partnerships Management: Perform product and partnership management services for girl-centred digital solutions and initiatives; provide coordination and project planning services, implementation and reporting support, including guidance to country offices and partners on strategic and operational aspects of the products localization, deployment and roll-out; support vendor management; develop and maintain partnerships with implementing and contributing partners from all sectors of society and industries; support research, assessments and learning across multiple markets, and related product and partnership tasks; garner support and expansion of the Gender and Technology ecosystem; etc. (Applies to Junior and Senior roles)
• Technology Advisory: Provide technology related advisory services to Oky and other open source gender-related products; quality assure technology related digital gender work; liaise with tech vendors and ensure both technology and gender related aspects and quality; support implementing partners on technology related decisions that ensure technology products are built and deployed to meet girls and women’s digital realities; advise and lead on products’ features and built-out; guide low-tech multi-platform products development; advise on Content Management System for open source content management; provide technical advisory to governance structures; advance data protection and privacy for children agenda; liaise with UNICEF Technology for Development (T4D) global, regional and country teams, technology vendors and technology industry partners; etc (Applies to Junior and Senior roles)
• Full-stack Development: Write open-source code on both the front and back end of gender-related digital products (including apps, websites, etc); write database queries; upgrade master codes periodically to the latest stack; provide support and maintenance for technology products (including bug fixes, responses to security issues, ensuring compatibility with new operating systems, adding new features and designs, etc); conduct security audits and bi-annual penetration testing of gender-related digital solutions as per UNICEF T4D guidance etc (Applies to Junior and Senior roles)
• Human-centred design: Provide Human-centred Design (HCD) advisory services to UNICEF teams and partners developing girl-intentional digital solutions; design and facilitate design and user testing processes with girls and women; advise on HCD approaches in different markets; map girl-centred HCD providers in different markets; support HCD vendor management with experience in inclusive HCD; document HCD insights and translate into tech and UX/UI requirements; develop HCD guide for girl-centred digital innovation; etc (Applies to Senior roles)
• UX / UI: Provide UX / UI services to Oky and other GenderTech products; create, map out and test user flows/user journey maps for Oky and other GenderTech products; design graphic interface elements; developing wireframes (high and low fidelity) and prototypes; evaluate user feedback and requirements and iterate product UI and features based on user inputs etc (Applies to Senior roles)
• Open-source Advisory: Provide technical assistance on open-source community building and open-source governance structures for GenderTech products, including project charter development (vision, mission, community statements); explore options for GenderTech governance models that put women and girls at the forefront; support open-source steering committees establishment and Standard Operating Procedure development; perform secretariat tasks for GenderTech open source steering committees; support implementation of strategies of open-source community development and ecosystem engagement; etc (Applies to Senior roles)
• Gender Digital Divide: Provide research advisory and expertise on what works for closing the gender digital divide; technical assistance for UNICEF countries and partners on high impact interventions that help bridge the gender digital divide for girls; feed into UNICEF and partners research and interventions that aim to close the digital gender gaps; feed into policy advocacy initiatives and engage with policy makers if requested; support with evidence briefs; etc (Applies to Senior roles)
• Digital Literacy: Provide advisory on what works in digital literacy for women and girls; develop gender-specific digital literacy standardised frameworks; feed into digital literacy strategies and policy documents, advise on intervention strategies and activity implementation; develop curricula and materials that advance women and girls’ digital literacy, etc (Applies to Senior roles)
• Digital Content: Create new and evidence-based content in girl-friendly, girl-centred and compelling language in English (or other languages where GenderTech products are deployed); design chatbot conversations and scripts; develop gamified content for multiple platforms such as chatbot, Interactive Voice Response (IVR) and SMS; advise on editorial processes for content at global and/or country level; quality assure content developed in various contexts; participate in content quality review panels; manage open-source content repository; foster digital content collaboration with partners; etc (Applies to Senior roles)
• Marketing and Communications: Provide Oky and other GenderTech products marketing, promotion and communications, with a view towards a female target audience and their digital realities; develop quicklines and FAQs for media inquiries; develop and roll-out strategies for user acquisition (both digital and in-person); support monitoring and reporting on backend analytics; customer and user feedback management; etc (Applies to Senior and Junior roles)
• Monitoring, Evaluation and Learning (MEL) and Research: Refine GenderTech Theory of Change and indicators, including analytics and business intelligence systems; build out digital monitoring and reporting frameworks; lead the setting up of MEL data collection and reporting mechanisms, particularly using lean data approaches; data analysis, insights generation and sharing (writing snapshots, briefs, reports); provide technical support for in-country and multi-country GenderTech and Oky research projects and impact assessments; etc. (Applies to Senior and Junior roles)
• Peer-to-peer: Provide technical assistance on developing peer education strategies for connecting un-connected female users and tap into adolescent girls’ peer and women networks; develop prototypes for peer-to-peer methodology; develop training and other peer-to-peer materials; pilot materials in low-connectivity areas and iterate materials based on piloting insights; work with UNICEF teams and partners to repurpose trainings and materials for multiple markets; liaise with partners and organizations trialling approaches to ensure the benefits of digital products for un-connected women and girls; etc (Applies to Senior roles)
• Disability and Accessibility: Provide technical assistance on ensuring GenderTech products cater to girls and women with special needs (physical and/or intellectual disabilities); design and run consultations with girls and women with special needs; work strategically with partner organizations (and Organizations of Persons with Disabilities) specialized in accessibility of digital products; advise on adaptations needed to ensure accessibility (e.g. code, design and UX); design strategies and materials to reach more girls and women with special needs through adaptations, community and outreach approaches that can be replicated in multiple markets; etc (Applies to Senior roles)

Duration and Location:

This is an expression of interest to be placed on the ICTD Digital Centre of Excellence Gender and Technology roster. For each work assignment, a Terms of Reference with work scope and tasks, schedules, deliverables, timelines and final outputs will be developed. Work assignments might require full-time or part-time commitments, at Senior or Junior level expertise. Assignments will be remote based, with travel to deployment countries or conferences as needed

To qualify as an advocate for every child you will have

• University degree (Bachelor’s Degree or higher) in Social Sciences, Gender Studies, International Development, ICT, or in an area relevant to UNICEF’s Gender and Technology work (Sexual and Reproductive Health, Comprehensive Sexuality Education, Health, Education, Child Protection, WASH, etc.) is required.
• Specific work experience on digital projects, products and services, or innovation, in emerging markets; experience with GenderTech products and working with women and girls, preferred.
• At least 8 years (applies to Senior level) or 3 years (applies to Junior level) of progressively responsible professional experience and demonstrated track record in the area of gender, digital or innovation, or in the specific area of support that candidate is applying for.
• Strong, substantive, experience and skills related to the specific roles and areas of support that candidate is applying for.
• Creative, innovative thinker who can also translate ideas into practical applications; “Get things done” mindset.
• Self-starter who is happy to hit the ground running; independently motivated who doesn’t require extensive set-up processes, training, orientation, or strategy development (Applies to Senior level)
• Proven skills in communication, networking, strategic thinking, advocacy, negotiation, and ability to relate this to innovation and young people. (Applies to Senior level)
• Proven ability to conceptualize, plan and execute ideas. (Applies to Senior level)
• Fluency in English is required. Knowledge of another official UN language (Arabic, Chinese, French, Russian or Spanish) or a local language is an asset.

Deadline: 30 Nov 2022