Safaricom is the leading provider of converged communication solutions in Kenya. In addition to providing a broad range of first-class products and services for Telephony, Broadband Internet and Financial services, Safaricom seeks to uplift the welfare of Kenyans through value-added services and support for community projects.
Read more about this company
Define strategy and marketing technology roadmap within the Consumer Business team
Accountable for timely and cost-effective core platforms and customer value management platform delivery and enhancements.
Defining and managing the product backlog, product delivery sprints, managing squad resources and sprint backlog and tasks.
Prioritization and leadership of squad to deliver backlog scope. Ensuring that squad delivery is aligned with business priorities and business expected outcomes.
Leadership and adherence to squad ceremonies and agile methodologies of delivery.
Prepare product reports and lead in sprint retrospectives and sprint reviews of all products and services to assess actual market take-up against anticipated take-up as presented in the Business Case
Good stakeholder management with all internal functions and establish good working relationships that facilitate delivery of departmental objectives within SLA.
CVM Campaign management and adherence to the contact policy, weekly development of campaign schedule, seamless campaign execution and tracking
CVM Supplier management, supplier performance assessment, revenue share management with partner and timely vendor payment
Campaign execution, reporting and tracking. Evaluation of campaign setup & outcomes, feedback and liaising with all internal CVM representatives across all units.
Qualifications
Degree in a Computer / IT / Engineering / Business IT related field or project management discipline.
10 years hands on experience in product management / Technical delivery / Marketing- tech management in a highly competitive commercial environment, with at least 4 years senior management experience.
Strong customer focus with proven experience in launching products and delivering against product revenue targets.
Experience in managing and developing teams.
Strong awareness of market trends, competitive impacts and market opportunities.