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  • Posted: Sep 12, 2025
    Deadline: Oct 2, 2025
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  • The Social Health Authority (SHA) is a State Corporation established under the Social Health Insurance Act, 2023 and mandated to provide financial risk protection for Kenyan residents by facilitating equitable access to quality healthcare. SHA is responsible for administering the Social Health Insurance Fund, Primary Healthcare Fund, and Emergency, Chronic, ...
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    Senior Provider Management Officer - 2 Posts

    Qualifications, Skills and Experience Required:

    Person Specifications: For appointment to this grade, an officer must have:

    • Cumulative service period of six (6) years’ relevant work experience, three (3) of which should have been at the grade of Provider Management Officer I or in a comparable position.
    • Bachelor’s Degree in Commerce, Accounting, Business Administration, Finance or Economics, Business, Medicine, Social Science, or Pharmacy equivalent qualification from a recognized institution.
    • Member of the relevant professional body where applicable and in good standing.
    • Proficiency in computer applications.
    • Shown merit and ability as reflected in work performance and results.

    Responsibilities:

    Job Description: Duties and responsibilities at this level will entail:

    • Ensuring that healthcare providers are operating in line within the set industry and professional standards.
    • Analyzing reports from contracted health facilities.
    • Supervising contracts implementation.
    • Developing and evaluating strategies for Health Facilities Assessment and Onboarding.
    • Submitting list of empanelled HCPs duly contracted.
    • Developing and implementing strategies for enhancing increased accessibility to healthcare facilities by SHA members.
    • Formulating and implementing specifications for empanelment and contracting of healthcare providers locally and in other selected countries.
    • Maintaining accessible and credible database of empanelled and active healthcare providers.
    • Ensuring assessment of quality health care providers for purposes of declaration.
    • Ensuring enforcement and compliance to contractual provisions by healthcare providers.
    • Developing recognition strategies using best practice to engage, motivate and retain health care providers to enhance quality service delivery.
    • Developing strategies for ensuring broad access to quality health facilities by all members.
    • Ensuring contracting of health providers in line with the benefit package.
    • Continuously monitoring and reviewing guidelines on access of healthcare services outside the country.
    • Monitoring contracts lapse time and initiating renewal process.

    Check how your CV aligns with this job

    Method of Application

    Interested and qualified? Go to The Social Health Authority (SHA) on recruitment.sha.go.ke to apply

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