Survey Operations Administrator, On demand at GeoPoll

Key Responsibilities:  

• Script and do quality checks on surveys to make sure they are up to the required standard.  
  • Test survey instruments to ensure quality control measures are adhered to; the survey flow and content is easy to understand and meets the objective of the study.  
• Sample management: 
  • Co-design strategies that meet GeoPoll and Constituent’s research needs 
  • Schedule sample strategically to various projects to ensure they meet the required goals.  
• Data collection: 
  • Co-design data collection strategies that meet GeoPoll and Constituent’s research needs 
  • Develop project performance trackers, monitor performance, and provide daily updates to GeoPoll constituents on performance.
  • Raise issues with relevant teams for issue resolution. 
• Track project costs and escalate any issues related to costs to the respective managers.  
• Track and update the ticketing system with all related project details.  
• Any other responsibility assigned to you within the operations department.

Qualifications and Skills: 

• Bachelor’s degree in research methods, survey methodology and statistics, Operations management, or related fields 
• 2+ years’ experience in Research and or Operations 
• Extremely self-motivated and highly organized 
• Strong verbal and written communication skills 
• Excellent analytical and problem-solving skills 
• Ability to take initiative and develop other team members 
• Ability to exercise good judgment and discretion in confidential matters. 
• Enjoys a fun, dynamic and challenging work environment within a start-up culture.