Terminal Manager at Nairobi Inland Cargo Terminal (NICT)

Overall, Purpose of the Job: 

• The Terminal Manager is responsible for ensuring the efficient execution of container transfer operations from ICDN to NICT and delivering high-quality services to customers clearing their containers at NICT. 

Specific Duties & Responsibilities: 

• Conduct effective resource planning and allocation to ensure all areas are adequately staffed and equipped. 
• Coordinate with the appointed Transport team to allocate trucks required for container transfer to NICT. 
• Plan terminal operations activities to ensure organized stacking, cleanliness, seal audits, seamless verification operations per industry standards. 
• Implement daily operations reports and monitor consistency in execution, taking corrective action as necessary. 
• Maintain accurate records of all activities, particularly those involving third parties such as KPA, KRA and NICT Customers. 
• Supervise operations teams to facilitate smooth information flow and service delivery. 
• Ensure high standards of safety in NICT operations be it labor, equipment, third-party service providers etc. 
• Ensure compliance to KRA, KPA, Shipping lines documentation and cargo movement processes. 
• Ensure that cargo is released with valid delivery orders, clients and customs documents. 
• Execute any other duties reasonably assigned by Management from time to time. 

Qualifications: 

• Bachelor’s degree in Logistics and Supply Chain Management, Shipping and Port Management, Business Administration or Management, Transport or Maritime Studies or a related field. 
• Minimum 5–8 years of progressive experience in logistics, shipping, or terminal operations. 
• At least 3 years in a supervisory or managerial role within a CFS, port, or warehouse environment. 
• proven experience in Container handling and storage operations, Customs clearance procedures, Coordination with KPA, KRA, shipping lines, and transporters, Inventory control and documentation systems.
• Strong knowledge of Cargo documentation, CFS yard planning and cargo flow management, Safety and compliance regulations,
• Fleet and equipment utilization (reach stackers, forklifts)
• Excellent leadership, team management, and decision-making abilities.
• Strong communication and stakeholder management skills