Terms of Reference for Backup Company Drivers at Swisscontact

Objective

• The company driver is responsible for all transport-related tasks, driving staff to different locations as work dictates and also deliver documents or packages whenever required.

Scope & Activities

• Maintain the company vehicle, ensuring it is always clean and in good condition. 
• Drive employees, clients, or goods to their designated locations.
• Maintain professional demeanour while at service to both staff and external guests
• Observing the road traffic laws and regulations and adherence to company policies at all times.
• Carry out basic maintenance checks on the vehicle: brakes, oil, water etc.
• Inform the admin team of any required maintenance or repairs.
• Reporting line

The company driver reports directly to the Project and Administration Coordinator

Duration of the contract

• The driver will be contracted for a period of 1 year with work requirement being on a call basis. This is not a full-time role.

Payment

As per Swisscontact policy and guidelines

Deliverables:

1. Safe and prompt delivery: Ensuring all deliveries or pick-ups are done in a timely and safe manner.
2. Vehicle maintenance: Regularly checking vehicle condition and addressing any necessary repairs or maintenance.
3. Documents management: Prepare and submit vehicle log/monitoring report, including records of vehicle operations, maintenance, expenses, mileage, at end of each month.
4. Customer service: Ensuring professionalism to both staff and external clients at all times while on duty. Establishes, builds and maintains effective working relationships with staff and clients to facilitate the provision of support
5. Route planning: Planning most efficient travel routes, considering travel time, conditions or any potential obstructions.
6. Demonstrates ability to quickly shift from one task to another to meet multiple support needs

Required skills and qualifications:

• Secondary Education.
• Valid driver’s license with a clean driving record.
• Certificate of good conduct
• Excellent knowledge of with road safety rules and regulations & map reading skills.
• Minimum of 3 years driving experience, ideally in a corporate environment or an International NGO 
• Demonstrated experience in long-distance driving, occasionally in potentially delicate situations or locations.
• Strong time-management and organizational skills.
• Good communication skills.