UX / UI Developer (Associate Level) at Environmental Resources Management (ERM)

Responsibilities:

User Research and Analysis:

• Conduct user research to understand user needs, behaviors, and pain points. This includes conducting research on customer feedback and requests.
• Analyze and interpret data from customer and other user testing and feedback.

UI/UX Design:

• Develop wireframes, prototypes, and high-fidelity designs to meet customer needs.
• Create visually stunning and intuitive user interfaces for customers.
• Ensure designs are consistent with brand guidelines and industry best practices.

Collaboration:

• Collaborate with customers, product managers, developers, and other stakeholders to translate business goals and user needs into effective design solutions.
• Work with the Customer Success team to provide design support based on customer input.
• Communicate design ideas and concepts clearly to cross-functional teams.

Usability Testing:

• Plan and conduct usability testing to gather feedback and make data-driven design decisions.
• Iterate designs based on user testing results and feedback.

Documentation:

• Create and maintain design documentation, including design specifications, style guides, and design systems.

Communication:

• Communicate with partners and other stakeholders about the integration needs, set deadlines, and drive progress

Product Management:

• Manage the product backlog and prioritize according to business value and effort
• Consult with other product managers (in the “integrate product management” forum) to manage dependencies and decide the overall product development priorities
• Drive the resourcing of product development, and motivate for more resources as and when needed to meet company goals.

API Design/Specification:

• Have a moderate understanding of SQL Databases
• Be able to design, debug and test API endpoints
• Stay up to date with API best practices and industry standards
• Meet with developers of integration partners and enterprise customers to assist in the implementation of our customer facing API
• Maintain external API documentation

Qualifications:

Education:

• Bachelor's or Master's degree in a relevant field (e.g., HCI, Graphic Design, Interaction Design).

Experience:

• 5+ years of professional experience as a UX/UI Designer or similar role.
• Proven track record of delivering successful and visually appealing design solutions.