Voice Communication Officer at Hivos East Africa

What is your responsibility?

• Reporting to the Linking and Learning Coordinator within the Coordination Team, the Voice Communications Officer will work together with a counterpart to co-create and implement the Voice communications strategy and lead on Voice’s external presence, including on (social) media. This includes – but is not limited to – the visibility of Voice and Voice grantee partners to external audiences and linking and connecting them to existing campaigns. You will be responsible for the strategic direction on social and other types of media, as well as looking for further synergies to connect Voice (and its grantee partners) to a wider audience and/or community (i.e., through media exposure, publications, radio guesting). You will also be responsible for the co-development and editing of the Voice Annual Report and other publications and products where necessary as well as producing regular statistics on our online presence and visibility. Lastly, you will lead in strengthening our presence in French. This includes, but is not limited to, the French side of the website and the monthly newsletter.
• You will closely collaborate with the Voice Country Teams and Coordination Team in all your tasks to support their communication needs.

Result areas

• Creativity and innovation in media and publications
• Close coordination with colleagues at the country and global level
• Timeliness and efficiency

Main tasks

• Ensure regular and solid French and English presence of Voice in digital media, including Twitter, Facebook, Instagram, YouTube, LinkedIn and SoundCloud
• Co-lead on further developing and implementing the Voice Communications strategy, working closely with the counterpart Communications Officer based in Asia, Voice coordination team, country teams and stakeholders for inputs and ownership.
• Lead on editing the monthly Newletter in French called “BoiteVoice” and liaise with your counterpart on the English VoiceMail.
• Assess and seize opportunities for Voice grantee partners and Voice itself to amplify voices by linking them to (existing) campaigns and/or programmes within Oxfam, Hivos and external partners, creating strategic communication opportunities at conferences and other events.
• Collaborate closely with the Linking, Learning and Amplification community to amplify shared experiences and learning.
• Collaborate with the Linking and Learning Coordinator and the counterpart Communications Officer on a capacity strengthening trajectory for all Linking, Learning and Amplifier Officers, among others, based on needs and interests.
• Lead on the provision and sharing of (social) media statistics using Google Analytics and other tools applicable. This is also important for our Management Information System and donor reporting.
• Co-lead on the Voice Annual report, in close collaboration with the Roving Regional M&E Officers and counterpart Communications Officer to report against the global results framework.
• Ensure efficient delivery of French translated materials and proof-read before posting. You may be required to translate short texts yourself in case of timebound materials.
• Co-assess the need for consultants, such as product designers and French translators, etc. and develop Terms of References to guide their work and ensure compliance with their contract.
• Ensure Voice branding and logo guidelines are used and adhered to by all stakeholders.
• Support to national Voice country teams on communication needs, including as related to needs of grantee partners.

The key competencies for this position are

• Leadership
• Creativity
• Attention to detail

What is your profile?

• You are a pro-active and innovative communicator with at least 5 years of working experience in this field.
• You have affinity with the objectives of Voice and aligned with the values and principles we adhere to.
• You have knowledge of and experience with strategic communications, campaigns and campaigning, developing synergies and seizing opportunities to increase visibility.
• You are a well-organized, independent, decisive and energetic person who can work flexibly.
• You are a great writer and presenter both in English and French.
• You have a desire to learn and immerse yourself in different contexts.
• Finally, we expect you to have great social interaction skills and will not be hesitant to make new connections.