AddressMain Office P.O. Box 14176-00800 Nairobi, Kenya
About Church World Service
Church World Service (CWS) was founded in 1946 and is a cooperative ministry of 37 Christian denominations and communions, providing sustainable self-help, development, disaster relief, and refugee assistance around the world. The CWS mission is to eradicate hunger and poverty and to promote peace a... read morend justice at the national and international level through collaboration with partners abroad and in the US.
Primary Purpose:
The program monitor develops and administers plans to ensure that the RSC Program complies with established rules, regulations and policies. Serves as a subject matter expert on pr
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The Monitoring, Evaluation, Accountability and Learning (MEAL) Specialist will provide the technical leadership necessary to ensure that CWS Africa meets its monitoring,
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This position is primarily responsible for carrying out the purchasing and procurement functions of supplies, equipment and services. It ensures procurement of high-quality an
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This position is responsible for providing high-level administrative support to the Resettlement Support Centre (RSC) Africa Deputy Director for Admin. S/he also supports other RSC
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This position is responsible for executing all United States Refugee Admissions Program (USRAP) circuit ride planning and management for all circuit ride activity at RSC Africa. Thi
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The HR systems Change Manager is responsible for overseeing the HR Systems within CWS Africa. This role will oversee day to day implementation of the organization HRIS system
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This position is responsible for supporting HR System Change unit run the day-to-day implementation of the organization HRIS system and system change initiatives. This
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This position is primarily responsible for hiring, training, support, supervision, and evaluation of the Cultural Orientation Senior Trainers, Trainers, and Program Assistants in N
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This position is responsible for ensuring quality in language interpretation of incoming and outgoing calls and written materials translation by Call Center Interpreters in R
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Talent Acquisition Manager will be responsible for development of recruitment strategies to increase CWS RSC Africa talent pool and pipelines. This role will provide input to
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This position is responsible for overseeing the Compliance Department at RSC Africa. This includes developing and overseeing compliance tools, maintaining a culture of compli
Essential Duties:
Quality Assurance
Monitor, evaluate and score inbound calls against established quality assurance instruments and standards.
Take a lead role in Call Center calibration se
Essential Duties:
Co-teaches cultural orientation curricula to refugees who will depart to the United States alongside CO trainers and Senior Trainers. Co-teaches in field locations across sub-S
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This position is primarily responsible for providing cultural orientation training to refugees approved for resettlement to the United States. Cultural Orientat
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This position is responsible for the processing of refugee case files under the direction of a designated Case Processing Supervisor.
Essential Duties:
Complet
Primary Purpose
The position is responsible for increasing and maintaining quality standards in the proper use of contract interpreters and child minders in both processing interviews and in cultur
Primary Purpose
This position is responsible for assisting the Program Integrity Manager to ensure all United States Refugee Admissions Program (USRAP) processing is free from fraud and m
