Jobs at Adaptis Africa

Client Relationship Management:

• Serve as a key point of contact for assigned clients, ensuring prompt responses to inquiries.
• Maintain strong, positive relationships with clients to understand their needs and objectives.
• Assist in gathering client briefs and ensuring clear communication between clients and internal teams.
• Address client concerns and work towards solutions in collaboration with senior team members.

Campaign Coordination & Execution:

• Support the planning, execution, and monitoring of advertising and marketing campaigns.
• Work closely with creative, media, and production teams to ensure timely delivery of client projects.
• Track the progress of campaigns and ensure all deliverables meet client expectations.
• Prepare internal and client-facing timelines, ensuring efficient project management.
• Ensure that all campaigns are aligned with the client’s brand and marketing objectives.

Market & Competitor Research:

• Conduct research on market trends, competitor activities, and industry insights to inform campaign strategies.
• Provide insights to the Client Service Executive and creative teams to enhance campaign effectiveness.
• Monitor industry best practices to recommend innovative advertising solutions for clients.

Reporting & Performance Analysis:

• Assist in tracking and compiling reports on campaign performance using relevant analytics tools.
• Generate post-campaign reports and provide recommendations for optimization.
• Monitor key performance indicators (KPIs) and share insights with the Client Service Executive.

Proposal & Presentation Support:

• Support in preparing pitch decks, proposals, and presentations for new and existing clients.
• Assist in developing creative briefs and strategy documents for internal and client use.
• Ensure all presentations and proposals align with client expectations and brand positioning.

Administrative & Documentation Support:

• Maintain up-to-date records of client interactions, briefs, approvals, and campaign changes.
• Organize and manage files, ensuring easy access to client materials and project documents.
• Ensure all client deliverables are accurately documented and communicated to internal teams.

Cross-Team Collaboration:

• Work closely with creative, digital, media, and production teams to align client requirements.
• Facilitate smooth workflow processes and resolve any bottlenecks in project execution.
• Ensure all relevant stakeholders are informed about project updates and timelines.

Budget & Financial Tracking:

• Assist in tracking client budgets and project costs, ensuring adherence to financial plans.
• Monitor invoicing, payments, and financial records related to assigned client projects.
• Work with the finance team to ensure timely billing and reconciliation of client accounts.

Industry Networking & Professional Development:

• Stay updated on industry trends, media landscapes, and emerging advertising technologies.
• Represent the agency at industry events, workshops, and networking sessions.
• Continuously develop professional skills through training and mentorship programs.

Cross-Functional Collaboration

• Collaborate with teams across other Business Units and contribute to projects, initiatives, or tasks that require cross-functional expertise.
• Participate in and deliver on projects or tasks assigned from other Business Units.

Requirements

Technical and Functional Skills:

• Understanding of advertising, media planning, and marketing strategies.
• Basic knowledge of project management tools (e.g., Trello, Asana, Monday.com).
• Proficiency in Microsoft Office Suite (PowerPoint, Excel, Word) and Google Workspace.
• Familiarity with digital marketing platforms such as Google Ads, Facebook Ads Manager, and email marketing tools.
• Ability to analyze and interpret campaign performance data.
• Strong communication and interpersonal skills to manage client relationships.
• Excellent organizational and multitasking abilities.
• Attention to detail and accuracy in documentation and reporting.
• Problem-solving skills to address campaign challenges effectively.
• Strong time management skills to handle multiple projects and deadlines.

Academic Qualifications

• Bachelor’s degree in Marketing, Advertising, Business Administration, Communications, or a related field.

     Relevant Experience:

• 1-2 years of experience in client service, account management, or a related role in an advertising or marketing agency.
• Experience working with advertising campaigns across digital, print, and traditional media is a plus.
• Exposure to project coordination and campaign execution processes.

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Media Relations:

• Build and maintain relationships with key media contacts across print, broadcast, and digital platforms.
• Draft and distribute press releases, media kits, and pitch letters for client campaigns and announcements.
• Identify and secure media opportunities to enhance client visibility and reputation.
• Monitor media coverage and prepare reports summarizing client mentions and industry trends.
• Represent the agency and clients at media events, press conferences, and influencer engagements.

Strategic Content Creation:

• Develop engaging and high-quality content for press releases, blogs, newsletters, and other PR materials.
• Work with the creative team to produce multimedia content, including videos and infographics, for campaigns.
• Craft thought leadership articles, case studies, and white papers to position clients as industry leaders.
• Ensure all content aligns with client branding and messaging guidelines.

Client Management:

• Serve as the primary point of contact for PR clients, ensuring seamless communication and regular updates.
• Lead client meetings to present strategies, report progress, and gather feedback.
• Develop and implement PR strategies tailored to individual client needs.
• Prepare detailed reports on campaign performance, media coverage, and social media engagement.

  Event Planning & Execution:

• Plan and coordinate events such as product launches, press conferences, and media tours.
• Oversee event logistics, including vendor coordination, guest list management, and on-site execution.
• Compile post-event reports to evaluate media coverage, attendee feedback, and campaign impact.

Leadership & Team Mentorship:

• Mentor and guide the PR Intern, assigning tasks and providing constructive feedback.
• Collaborate with internal teams to integrate PR strategies into broader agency campaigns.
• Establish workflows and best practices for the PR department.

Cross-Functional Collaboration

• Collaborate with teams across other Business Units and contribute to projects, initiatives, or tasks that require cross-functional expertise.
• Participate in and deliver on projects or tasks assigned from other Business Units.

 Requirements

Technical and Functional Skills:

• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Basic knowledge of PR tools and software, such as media monitoring platforms and databases.
• Familiarity with social media platforms and analytics tools (e.g., Hoot suite, Meta Business Suite).
• Strong writing and editing skills for creating press releases, blogs, and reports.
• Organizational and multitasking abilities to handle multiple projects.
• Effective communication skills for engaging with clients, media, and stakeholders.
• Research and analytical skills for monitoring trends and campaign performance.
• Attention to detail to ensure accuracy in all deliverables.

Academic Qualifications

• Bachelor’s degree in Public Relations, Communications, Marketing, or a related field. 

    Relevant Experience:

• Minimum of 2 years of experience in PR, communications, or a related role.