Job Openings at ICT Authority

Duties and responsibilities at this level will entail:

• Developing and implementing corporate communications strategy, policies and programmes;
• Promoting ICTA's image;
• Publicizing the organization's activities;
• Advising the Management on communication matters, solutions and best practices;
• Editing and production ofthe organization's newsletters, magazines and brochures;
• Managing Media Information Service;
• Facilitating press conferences, official functions, visits, seminars, workshops, public relations exhibitions and other organizational social events;
• Preparing speeches, briefs, press supplements, press statements, news releases and feature articles;
• Liaising with the Government and other stakeholders on matters of concern to ICTA;
• Monitoring ICTA customer service levels;
• Collaborating with media houses for coverage of the organization's events and raising public awareness of ICTA functions and activities;
• Providing critical analysis of news (press review) regarding the organization;
• Managing matters of corporate interest and corporate social responsibility programs; and
• Resolving media queries and complaints.
• Implementing on behalf of the Authority the access to information Act.

Job and Personal Specifications

• At least nine (9) years of relevant work experience in Public or Private Sector, three (3) of which in Management;
• Bachelors degree in any of the following fields: - Communication, Public Relations, Corporate Communication, Journalism, Mass Communications or any other equivalent qualification from a recognized institution
• Masters degree in any of the following fields: - Communication, Public Relations, Corporate Communication, Journalism, Mass Communications or any other equivalent qualification from a recognized institution;
• Certificate in Computer Application Skills from a recognized institution;
• Leadership Course lasting less than four (4) weeks from a recognized institution;
• Meets the provision of Chapter Six of the Constitution;
• Excellent interpersonal and communication skills; and
• demonstrated a clear understanding of the mandate of the ICT Authority and the role of Public Communication in the realization of the Authority’s strategic objectives.

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Duties and responsibilities will entail: -

• Initiating the development of E-Government strategy;
• Spearheading system-wide initiatives to improve efficiency and effectiveness GoK business processes in accordance with priorities and directions negotiated and discussed with various leadership groups;
• Overseeing the development of best practice requirements for e-government and enterprise systems and procurement and / or implementation of enterprise systems in the most cost-effective and sustainable manner possible;
• Analysing ICT systems to determine effectiveness. identify inadequacies, inefficiencies and problems and recommend solutions;
• Overseeing the development, implementation, and maintenance of all applications, websites, Emails and web portals for Government MDAs and Counties;
• Coordinating the design, creation, hosting, administration, securing and maintenance of critical data hubs and data warehouses for Government MDAs and Counties;
• Ensuring adequate security and resilience is in place for e-service and enterprise systems;
• Ensuring the development of relevant technical skills and service knowledge for staff within the E-Government department;
• Coordinating the preparation of work plans and budgets for the E-Government department;
• Liaising with relevant stakeholders in the development and review of the e-government systems; enterprise systems and information management standards;
• Collaborating with stakeholders in ICTA on integration and sharing of information for improved service delivery across Government;
• Overseeing the execution of the approved sectional work plans and budgets;
• Overseeing performance improvement plans in the Department; and
• Ensuring preparation of all monthly, quarterly and annual reports for the department.

Personal Specifications

• At least nine (9) years relevant work experience in Public Service or private sector, three (3) of which in Management;
• Bachelor's degree in any of the following fields from a recognized institution: Information and Communication Technology (ICT) Computer Science, Electrical Engineering, Computer Engineering Computer Science, Computer Software/Computer Systems Engineering, Information Systems, Mathematics or in any other ICT-related discipline from a recognized institution;
• Master's Degree in Information and Communication Technology (ICT) or in any other ICT-related discipline from a recognized institution;
• Master's degree in any of the following: Information and Communication Technology (ICT) or in any other ICT-related discipline from a recognized institution;
• Relevant certifications in Enterprise applications (such as SAP, Oracle, Microsoft) is an added advantage;
• Leadership Course lasting not less than four (4) weeks from a recognized qualification;
• Member of a professional body such as ICT Association of Kenya (ICTAK), IMIS;
• Knowledge of information technology designs, setups, installation, implementation and maintenance;
• Membership to a relevant professional body; and
• Shown merit and ability as reflected in work performance and results