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  • Posted: Sep 19, 2025
    Deadline: Not specified
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  • M-KOPA’s mission is to make high quality energy affordable to everyone. OUR GROWTH SO FAR... M-KOPA has connected more than 400,000 homes in Kenya,Tanzania and Uganda to solar power with over 550 new homes being added every day.
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    Head, Business Management

    The Head of Business Management serves as a senior strategic partner to the General Manager and departmental leaders, driving business transformation across all key functions. This senior leadership role combines strategic oversight with hands-on operational expertise, leading high-impact transformation initiatives while erving as an incubator for new business lines and verticals.

    What You'll do

    Strategic Business Support

    • Serve as strategic partner to the General Manager on business-critical initiatives and transformation projects
    • Manage local business relationships (like MNOs, OEMs, Retention DFS) that are revenue drivers; Review partnership performance; And address operational partnership issues.
    • Monitor marketing performance and ensure alignment with acquisition and retention objectives; Review marketing activities and ensure brand consistency across channels
    • Lead market-wide business intelligence and analytics initiatives, developing comprehensive dashboards and KPI frameworks
    • Drive data-driven decision making through advanced analytics, performance modeling, and predictive insights
    • Provide interim senior leadership during transitions, organizational changes, or strategic pivots

    Cross-Functional Operational Excellence & Performance Optimization

    • Partner with department heads to design and implement comprehensive solutions for operational challenges and performance optimization
    • Lead analytics and pricing optimization strategies to drive revenue management and business intelligence capabilities
    • Lead regional implementation and monitoring of fraud prevention strategies in coordination with global Center of Excellence
    • Optimize cross-functional processes and eliminate operational silos to enhance overall business performance

    Project Leadership & Innovation Incubation

    • Manage critical strategic projects including new product/financial services launches and market expansion initiatives
    • Lead incubation and development of new business lines and revenue verticals for the local operations
    • Own complex transformation projects and business innovation initiatives requiring senior-level stakeholder management
    • Drive innovation strategy, new revenue stream development, and change management at the senior leadership level

    Qualifications & Experience

    • Bachelor's degree in business administration, Operations, Project Management, or related field
    • 7-10 years of progressive experience in senior management, transformation, or general management roles
    • Strong background in business intelligence, analytics, and data-driven decision making
    • Proven track record leading large-scale business transformation and operational excellence initiatives
    • Experience in new business development, product incubation, or strategic project management
    • Track record of driving results in fast-paced, customer-centric environments
    • Excellent communication and leadership skills

    go to method of application »

    Senior Lead - Warehouse (Forward and Reverse Logistics)

    • As our Senior Lead, Warehouse (Forward and Reverse Logistics), you will be responsible for overseeing both forward and reverse logistics operations, ensuring timely and accurate shipping of products to customers and retail outlets, as well as managing the comprehensive return process. You will lead warehouse and reverse logistics operations with precision, coordinate cross-departmental initiatives, manage inventory efficiently, and maintain exceptional operational standards that drive business success.

    Expertise

    • We are looking for an experienced professional who can implement and maintain standard operating procedures (SOPs) for both outbound and reverse logistics operations while preparing and presenting comprehensive reports and dashboards on performance metrics.
    • You should have a Diploma in supply chain or a relevant field, with a degree being an added advantage, combined with 3-5 years of work experience in warehouse, inventory management, or supply chain environments, including at least 2 years in a supervisory role.
    • Your strong communication and interpersonal skills will be crucial for effective collaboration with various departments and stakeholders, while your exceptional organizational and planning abilities with attention to detail will ensure operational success. Technical proficiency in spreadsheet and data processing tools like Excel and Dynamics 365 is essential, along with strong problem-solving and arithmetic skills.
    • Being self-motivated with the ability to prioritize, meet deadlines, and manage time effectively in an agile environment with changing priorities is fundamental to this role. Your exceptional work ethic and integrity, combined with numerical accuracy and attention to detail, will be the foundation of your success.

    Method of Application

    Use the link(s) below to apply on company website.

     

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