Jobs at Zipline

As a Facilities Supervisor, you will play a hands-on role in maintaining the site, ensuring daily facility operations run smoothly, and supporting the comfort and mobility of staff and visitors. You will actively perform facility checks, minor maintenance, and workspace organization. In addition to your operational tasks, you will oversee the drivers, coordinate staff and service movements, manage visitor accommodation, and ensure a comfortable, safe, and well-maintained environment for everyone at the nest. You will also support people leadership through task-level coordination, providing feedback, participating in hiring, conducting informal one-on-ones, and contributing to performance snapshots.

This position will be based in Awasi, Kenya.

What You'll Do

• Develop and execute proactive facilities strategies that align with operational growth plans; this includes forecasting infrastructure needs, planning maintenance schedules, and collaborating cross-functionally with operations, safety, and engineering teams to ensure the nest remains fully functional, scalable, and compliant with quality and safety standards.
• Perform daily facility checks, monitor infrastructure (power, water, workspace), and ensure site readiness.
• Oversee site cleanliness, minor maintenance tasks, and workspace organization.
• Coordinate driver schedules and manage vehicle availability to support staff and service movements.
• Organize and monitor transportation logistics for staff, visitors, and essential services.
• Manage house accommodation arrangements for visiting staff and ensure a comfortable stay.
• Supervise support staff and drivers, providing task-level guidance and daily operational support.
• Participate in the hiring and onboarding of drivers and support staff.
• Conduct regular one-on-ones, offer on-the-job coaching, and contribute to performance snapshots.
• Quickly address and escalate facility, transportation, or comfort-related issues to the Nest Operations Lead.
• Support safety initiatives and ensure the entire facility complies with health, safety, and operational standards.

What You'll Bring 

• A practical, hands-on facilities professional with experience in site operations, workplace services, and driver or logistics coordination.
• Comfortable balancing daily operational work with light leadership responsibilities, including managing driver schedules, coordinating transport, and supervising support staff.
• Organized and responsive: You can effectively plan and manage staff and service movements while quickly resolving site-related issues.
• You uphold site safety standards, maintain clean and functional workspaces, and proactively manage facility risks.
• You ensure that visitor accommodations and general on-site experiences are welcoming, comfortable, and well-organized.
• You provide real-time coaching, conduct one-on-ones, participate in hiring, and contribute to team performance snapshots.

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As a member of Zipline’s Flight Operations team in Chemelil, Kenya, you’ll be responsible for ensuring that the delivery of medical products to health facilities is done in a safe and timely manner. This will involve working with a team of flight operators to conduct regular pre-flight inspections, launching, and recovery of the drones (aircraft). You’ll be trained to conduct regular maintenance of the drones and other equipment at our site to support ongoing operations. You will be expected to contribute to the continuous improvement of our daily operations and processes to support the growth of our operations as we scale. 

What You'll Do 

• Launch and Recovery: You will be responsible for the safe assembly of drones in preparation for 150+ flights, perform critical checks, communicate with Zipline controllers in readiness for flight, launch and disassemble drones on return to the Distribution Center.
• Maintenance of drones and ground equipment: You will be responsible for performing corrective and preventive maintenance: scheduled or unscheduled on Zipline’s Aircraft and Ground Equipment. The maintenance includes but is not limited to Aircraft body maintenance, aircraft wing maintenance, etc.
• Troubleshooting: You will be required to follow troubleshooting guidelines for the drones and ground equipment and collaborate with locally-based and USA based engineering teams to troubleshoot and optimize issues. 
• Projects: You may be involved in short-term and long-term projects that involve collaboration across functional teams in efforts to scale drone deliveries to 150+ and improve operational efficiency.

What You'll Bring  

• Diploma or Degree in Mechanical/Electrical/Electronics/Aerospace Engineering
• A certificate in radio telephony from the Kenya Civil Aviation Authority
• An English proficiency certificate from the Kenya Civil Aviation Authority
• You enjoy working in the field and are not afraid to get your hands dirty
• Ability to stay focused, humble, and safety-conscious during 12 hour shifts
• Ability to work in a fast-paced environment and enjoy work that keeps you on your feet
• Ability to maintain focus during extended daily flight operations