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  • Posted: Jul 2, 2025
    Deadline: Not specified
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  • Old Mutual Kenya is based in Nairobi and is part of a larger group that offers solutions in long-term savings, asset management and investment. We offer solutions to individuals and corporates underpinned by our core values which are: Respect, Integrity, Accountability and Pushing beyond boundaries.
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    Medical Claims Analyst

    KEY TASKS AND RESPONSIBILITIES

    • Verify, audit and Vet medical claims for payment for both outpatient and inpatient claims as per the claim’s manual/Standard operating procedure.
    • Adhere to customer service charter manual to ensure compliance to agreed turnaround times
    • Prompt reporting of any identified risks during claims processing for mitigation.
    • Monitor, prevent and control medical claims fraud/wastages during claims processing.
    • Use of data analytics to review cost and quality of service at medical service providers.
    • Hold regular business meetings with service providers to ensure compliance on systems such smart card system and agreed tariffs.
    • Evaluate preliminary claim information and revert to broker or insured for more information where necessary to ensure that the correct information is documented for ease in processing of member reimbursement claim
    • Respond to client enquiries within 24hrs of enquiry.
    • Communicate and liaise with medical service providers on resolution of disputed claims.
    • Any other duties assigned by management.

    SKILLS AND COMPETENCIES

    • Medical Claims Vetting, clinical experience.

    KNOWLEDGE & EXPERIENCE

    Qualifications:

    • Bachelor’s degree in any medical related fields, Diploma in Nursing /Clinical Medicine or any medical related field.

    Experience:

    • 1-2 years

    go to method of application »

    Customer Service Officer - Kimathi Branch

    KEY RESPONSIBILITIES

    • Enforce underwriting controls.
    • Ensure clean and accurate data capture.
    • Timely preparation of quotations and follow up.
    • Debiting of premiums and processing of policy documents within set timelines.
    • Processing and checking of underwriting Documents.
    • Issuing & signing of Motor Certificates and Yellow cards.
    • Ensure that work is done within the set standards of service and TAT.
    • Give quality customer service to all clients.
    • Safe keeping of security documents.
    • Daily scanning and indexing of mails.
    • Initiating motor valuation and follow up.
    • Adherence to the credit control policy.
    • Follow up renewals and ensure maximum retention of profitable accounts. 
    • Timely processing refunds and follow up.
    • 100% Adherence to the authority matrix.
    • Ensure registry is fully maintained, orderly and up to date.
    • Ensure compliance of AML and PEP guidelines.
    • Ensure cross sale and up sale opportunities are maximized.
    • Perform any other duties as may be required by the management.

    SKILLS AND COMPETENCIES

    • Basic Underwriting skills and product knowledge.
    • Customer service skills.
    • Good Communication Skills.
    • Computer Literate.

    QUALIFICATIONS (Academic, Professional, Experience)

    Qualifications:

    • Degree preferably insurance.

    Experience:

    • 1 year and above.  

    go to method of application »

    Legal and Governance Advisor – Asset Management

    KEY TASKS AND RESPONSIBILITIES

    Legal Advisory:

    • Providing concise, responsive and practical legal advisory legal solutions on various asset management and investment transactions working closely with the asset management teams.
    • Provide technical asset management transaction advisory to the business.
    • Handle Mergers &Acquisition related projects, focusing on the execution of the transactions.
    • Timely review and dissemination of information and market/practice trends useful in management of legal Risk to the Asset Management business and the Old Mutual Group.
    • Provide legal advice and guidance to the organization on a wide range of legal issues, including but not limited to contracts, employment law, intellectual property, products, and regulatory compliance.
    • Supporting business units during contracting by preparing and/reviewing contracts, negotiating the terms with the Vendors, identifying the legal risks and incorporating suitable provisions to mitigate legal risk.
    • Providing legal advisory and support in corporate & debt financing transactions
    • Management of intellectual property portfolio across the EA Group, including Registration, protection/enforcement and monitoring use of intellectual property

    Risk Management:

    • Identify and assess legal risks in business operations and propose strategies to mitigate such risks.
    • Monitor and ensure the legal risk policy is adhered to in order to protect the Company's interests.
    • Collaborate with internal teams to develop and implement legal risk management policies and procedures.

    Compliance:

    • Stay abreast of changes in relevant laws and regulations to ensure the organization's compliance, particularly Capital Markets laws and local and global dynamics of the business environments facing asset management.
    • Advisory and reporting on regulatory changes that have an impact within the business including management of the regulatory tracker system.
    • Develop and deliver legal training programs to employees to enhance awareness of legal issues.

    Dispute Resolution:

    • Manage and resolve legal disputes, including coordinating with external legal counsel when necessary.
    • Represent the organization in legal proceedings and negotiations.

    Corporate Governance and Stakeholder Management:

    • Provide regulatory and other key stakeholder engagement support to the Asset Management business
    • Ensure compliance with corporate governance requirements and maintain corporate records.
    • Undertake Company Secretarial work including attending Board of Directors meetings and/or Board Committee meetings, writing of minutes and preparation of Board papers and to facilitate board induction, board assessment and evaluation

    Collaboration:

    • Collaborate with cross-functional teams to understand business objectives and provide legal support aligned with organizational goals.
    • Ensuring service delivery as per the set Service Level Agreements with the various departments/Customers (meeting TAT and quality standards); and
    • Work closely with external legal counsel when required.

    SKILLS AND COMPETENCIES

    • Technical knowledge, specifically asset management and investments transaction advisory.
    • Knowledge and practical experience in Mergers and acquisitions
    • Business awareness
    • Critical thinking and Problem-solving.
    • Communication skills
    • Time management.
    • Teamwork and Building relationships
    • Accountability

    QUALIFICATOINS & EXPERIENCE

    • Bachelor of Law degree from an accredited law school.
    • Admitted as an advocate of the High Court of Kenya with 5 years post qualification

    Experience.

    • A Certified Company Secretary with the Institute of Certified Public Secretaries (will be an added advantage
    • Strong knowledge and practical experience of financial services sector, with bias to asset management and investments will be a compelling advantage.
    • Excellent communication and interpersonal skills.
    • Ability to work independently and as part of a team.

    Method of Application

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