Jobs at Safaricom Kenya

Responsibilities

• Uphold the company code of conduct, policies and procedures, ensuring integrity and accountability in every aspect of your work.
• All employees have a responsibility to adhere to safety, health, and wellbeing  policies, guidelines and procedures in all actions and decisions.
• Collaborate with the Sales team to understand customer requirements, business objectives, and technical constraints.
• Design and architect end-to-end technical solutions leveraging Safaricom’s full product portfolio.
• Provide subject-matter expertise across Connectivity, Cloud & Hosting, IoT, Cybersecurity, Unified Communications, and Digital Services (including M-PESA APIs).
• Develop comprehensive technical documentation, including solution designs, architecture diagrams, and Bills of Materials (BOM).
• Lead pre-sales engagements by delivering technical presentations, product demonstrations, and client workshops.
• Drive high-quality responses to RFPs, RFIs, and RFQs, ensuring technical accuracy and compliance.
• Conduct proof-of-concepts (POCs) and pilot deployments to validate and optimize proposed solutions.
• Build and maintain strong relationships with enterprise customers, offering strategic technical guidance and best practices.
• Collaborate cross-functionally with Product, Marketing, and Project Management teams to provide customer insights and influence product roadmaps.
• Mentor and upskill Sales teams on technical aspects of Safaricom’s solutions while maintaining updated technical sales collateral.

Qualifications

• Bachelor’s degree in Telecommunications Engineering, Computer Science, Information Technology, Electrical Engineering, or a related field.
• 3-5 years of proven experience in a technical pre-sales, solutions architecture, or systems engineering role, preferably within a telecommunications, MSP, or technology vendor environment.
• Strong understanding of core networking concepts (TCP/IP, DNS, VPN, LAN/WAN, SD-WAN) and telecommunications infrastructure.
• Hands-on experience with at least two of the following domains: Cloud Computing (AWS, Azure, Google Cloud), Cybersecurity, IoT platforms, or Unified Communications.
• Exceptional presentation, communication, and interpersonal skills, with the ability to explain complex technical concepts to both technical and non-technical audiences.
• Knowledge of Agile practices and methodology
• Professional certifications such as CCNA/CCNP, AWS/Azure Solutions Architect, CEH, CISSP, or similar.
• Experience with API integration and a basic understanding of software development principles.
• Knowledge of the Kenyan and East African enterprise technology landscape.
• Experience with CRM systems (e.g., Salesforce) and diagramming tools (e.g., Visio, Lucidchart).

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Key Responsibilities

• Platform Architecture: Design and develop a scalable and extensible data analytics platform to support the organization's data-driven initiatives. Architect data pipelines, storage solutions, and analytics frameworks to handle large volumes of data efficiently. 
• Data Integration and Processing: Implement data ingestion pipelines to integrate data from various sources, including databases, data warehouses, APIs, and streaming platforms. Develop ETL (Extract, Transform, Load) processes to preprocess and clean raw data for analysis. 
• Analytics Tools and Technologies: Evaluate, select, and integrate analytics tools and technologies to support data exploration, visualization, and modeling. Implement and optimize databases, data warehouses, and analytics frameworks such as SQL, Hadoop, Spark, and Elasticsearch. 
• Scalability and Performance: Optimize data processing pipelines and analytics workflows for scalability, performance, and efficiency. Implement parallel processing, distributed computing, and caching mechanisms to handle large-scale data analytics workloads. 
• Data Governance and Security: Ensure compliance with data governance policies, regulatory requirements, and security best practices. Implement access controls, encryption, and auditing mechanisms to protect sensitive data and ensure data privacy and confidentiality. 
• Monitoring and Maintenance: Develop monitoring and alerting systems to track platform performance, data quality, and system health. Proactively identify and resolve issues to minimize downtime and ensure uninterrupted data analytics operations. 
• Automation and DevOps: Implement automation pipelines for infrastructure provisioning, configuration management, and deployment. Establish continuous integration and continuous deployment (CI/CD) processes to streamline platform development and operations. 
• Documentation and Training: Document platform architecture, data pipelines, and analytics workflows. Provide training and support to data analysts and data scientists to ensure effective use of the data analytics platform.

Qualifications

• Bachelor's or master’s degree in computer science, Engineering, or related field.
• Solid understanding of data analytics principles, techniques, and methodologies.
• Proficiency in programming languages such as Python, Java, or Scala.
• Experience with data processing frameworks such as Apache Spark, Apache Hadoop, or Apache Flink.
• Familiarity with database systems such as SQL databases, NoSQL databases, and distributed file systems.
• Experience with cloud platforms such as AWS, GCP, or Azure.
• Strong problem-solving skills and attention to detail.
• Excellent communication and collaboration skills.
• Ability to work independently and manage multiple priorities in a fast-paced environment.

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Key Responsibilities

• Architect, build and maintain excellent mobile applications with clean code
• Release applications to Google Play and Huawei App stores
• Design and implement user interface components for mobile applications using from prototypes and wireframes
• Write unit, UI, integration and automated tests to ensure error-free code, performance and quality
• Integration to RESTful APIs
• Work with Coroutines to improve performance of the mobile apps
• Identify, plan and implement new mobile products, applications and protocols
• Creating efficient data queries and communicating to back-end developers on API issues
• Build reusable code and libraries for future use
• Implement clean, modern, smooth animations and transitions that provide an excellent user experience
• Work with modern tools including Confluence, Jira, Slack, GitHub etc
• Reviewing application requirements and interface designs
• Documenting application changes and developing updates
• Collecting user feedback and optimization of operational experience
• On-going app support, debug and enhancement
• Remain up to date with the technologies, concepts, best practices and news of mobile applications development
• Work closely with colleagues to constantly innovate app functionality and design
• Communicate with users to understand their needs and experiences

Qualifications

Qualifications

• Bachelor’s Degree in Computer Science or related field
• 3+ years of professional experience working with Android
• 4+ years of professional software development experience
• A very good understanding about mobile applications and programming languages such as Kotlin, Java, SqlLite, XML together with their mainstream IDEs such as Android Studio. 
• Knowledge in Swift, React Native, Flutter, Kotlin Multiplatform and Xcode is an added advantage
• A strong understanding on Single Activity and MVVM architecture patterns and Jetpack components like Navigation
• Experience in RESTful API integrations, Version Control (Git) and DevOps
• An understanding on Security Principles with regard to mobile applications and tech platforms
• Experience in developing Android applications
• A strong desire to learn and figure out how to create market leading user-friendly mobile applications
• Quick to adopt and willingness to work/deliver in a short period
• Ability to quickly absorb technical concepts and communicate them to a non-technical audience
• Passionate about robust code design
• Knowledge of UI/UX designs and wireframes
• Ability to create and maintain continuous integration and delivery of Android applications

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Responsibilities

• Health and Safety
• Uphold the company code of conduct, policies and procedures, ensuring integrity and accountability in every aspect of your work.
• All employees have a responsibility to adhere to safety, health, and wellbeing policies, guidelines and procedures in all actions and decisions.
• Providing strategic legal advice and governance support to the Board and Board Subsidiaries and senior leadership.
• Managing external counsel relationships and aligning legal strategies with business objectives for effective risk management.
• Advising on corporate transactions (M&As, joint ventures, restructuring) and risk management.
• Coordinating license renewals, registrations and legal processes for business entities in the region.
• Managing entity maintenance, including incorporations, dissolutions, mergers, liquidations and statutory records.
• Drafting, reviewing and maintaining board resolutions, shareholder agreements and corporate documents.
• Prepare for all Safaricom Plc Board , Subsidiary Boards and Committee meetings, including drafting agendas and sending out board and committee packs and other relevant documentation ahead of the meetings.
• Responsible for preparing and drafting of Board resolutions, Minutes, proxy forms, capital votes, certified extracts, documentation required for Annual General Meetings etc.
• Ensure that all documentation required in terms of applicable legislation is kept up to date. 
• Prepare and finalize all documentation required for the respective Boards Annual General Meetings (AGM).
• Maintain a register of present and past directors, shareholders, minute books and registers.
• Assist with the appointment and resignation of directors, issuing of shares, share certificates, changes of year end, registered office, etc.
• Prepare and lodge the relevant company statutory returns.
• File and record all documents in their respective physical and digital files.
• Direct link person with all registries i.e. Business Registration Services, Companies, Tribunals etc.
• Coordination of calendars and diaries between the main board and subsidiary boards.

Core competencies, knowledge and experience

• Working With others.
• Operational Excellence.
• Business Know-how.
• Working With Change.
• Project and Programme Management.
• Negotiation.
• Service Quality and Planning.

Functional Competencies

• Exceptional organization skills.
• The Governance Specialist must be well organized, proactive and be able to multi-task. This is especially needed to ensure the smooth flow of company board and board committee meetings and to guarantee that all necessary information or correspondence is communicated timely and to the right people.
• Governance & technical expertise
• The Governance Specialist needs to be an expert in corporate governance, and other best practice on a global basis. The candidate must be an expert in company law and the NSE Listings Requirements and have excellent technical competence in the role.
• Integrity
• The Governance Specialist must possess outstanding integrity due to the sensitivity of content that is discussed in the various Boards and Board Committees.
• Commitment
• The Governance Specialist must be committed to excellence and doing a good job is essential.

Qualifications

• Minimum of 7 years' experience (post completion of CPS course) in a busy corporate legal department /law firm and/or certified secretarial practice.
• Certified Public Secretary CPS (K) registered with the Institute of Certified Secretary and a holder of a current practicing certificate.
• Bachelor of Law Degree with a current practicing certificate.
• A solid understanding of corporate transactions (M&As, joint ventures and restructuring) and risk mitigation strategies and should be able to provide legal advisory in these areas.
• A solid understanding of Corporate Governance best practice, and experience of applying this understanding pragmatically in support of boards and committees within diverse members.
• Experience in interacting with senior Board and Committee members.
• Experience in leading or advising in corporate projects including M&As joint ventures and corporate restructuring.
• Experience in organizing for committee, board, general meetings, engaging with the various stakeholders in the process and attending meetings and preparation of the minutes thereof with minimal supervision and preparation for board trainings.
• Thorough knowledge of the NSE Listing Requirements, Companies Act and the Codes of Corporate Governance.
• Experience in analysing a company's constitutive document including the Memorandum and Articles of Association and advising on any required amendments to Articles of Association.
• Experience in advising and dealing with registration of entities, increase of capital, transfer of shares, change of directors, mergers, acquisitions and restructuring of companies, and drafting appropriate documentation.
• Experience in handling governance work including drafting of Board Charters and other Board governance document including terms of reference for committee. annual work plans, undertaking, or supporting governance audits, Board training work, undertaking, or supporting Board evaluations.
• Experience in working with public listed entities is an added advantage.
• Good interpersonal, oratory and written skills and ability to work with a diverse range of stakeholders.