Jobs at Airtel

Responsibilities

• Define parameters for the corporate, SME segmentation and attendant key accounts, direct and indirect sales channel management 
• Develop compelling initiatives to increase B2B Customer and Revenue Market Share in the region
• Provide Strategic Support to the sales team to enhance the delivery on regional targets
• Deploy relevant metrics to routinely monitor progress against targets and recommend appropriate remedial actions to ensure targets are met or exceeded.
• Manage the Account development plan (ADP) for all accounts under the regional portfolio and ensures timely submission on a monthly basis.
• Ensure timely execution of all B2B contracts especially from the customer end (i.e. Sign off) and  all receivables and Bills are up to date in terms of collections
• Propose and ensure execution of executive level service review meeting for key strategic accounts in the region
• Put in place the appropriate governance framework for ensuring that excellent services are delivered on time, take accountability for B2B customer retention and win backs
• Monitor and collate all activities of competition in the region and implement or recommend counter measures to win competition.
• Act as the single point of contact for all operational activities for Airtel Business across stakeholder departments for the region

Qualifications

• Graduate degree in Business related studies  with at least 10 years selling experience of Telecommunication Products of which 5 must be at a managerial level working in B2B sales within Telecoms Sector.   
• Sound understanding of telecoms value chain
• Good interpersonal skills to interact and establish rapport with top levels of management 
• Good networking and presentation skills
• Data centric with good planning and organising  skills
• Must be a team player and result-driven
• Strong business acumen 

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Responsibilities

• Lead the planning and design of the FTTX/FWA network, this will inlcude Interface with HBB and Enterprise business teams 
• Optimize network coverage to fill gaps and support the Sales team by ensuring adequate capacity to facilitate acquisitions at any given time 
• Prepare all NFAs/Business cases relating to 5G and fiber deployments.
• Design and dimension Network/Polygons to support Customer Connections 
• Provide specific coverage solutions for customers and coordinate installation of fiber connections 
• Tag and identify all fixed assets relating to FTTX and FWA
• Drive compliance with the regulatory targets or objectives 
• Ensures prompt resolution of Network related issues to maintain the maximum service availability. 
• Lead the collation and compilation of all customer data that is required for ensuring high quality of service
• Ensure effective prioritization of planning and design activities and perform monthly review for technical teams across the demarcated clusters 
• Manage all partners responsible for service and optimization of the network

Qualifications

• Bachelors’ in computer science engineering, Electrical Electronics with computing Option or any other IT related courses
• 8 years of work experience within Telecom indusry, with at least 2  years at supervisory level and  3 years of relevant experience in a planning role
• Professional qualifications in Networking such as CCNA, CCNP or higher will be an added advantage
• Customer centric with strong technical aptitude and  Tech savvy
• Strong communication skills
• Good interpersonal skills for teamwork  and collaboration with stakeholders
• Result oriented with a strong business acumen 
• Strong analytical skills able to draw conclusions from data, management of information and trends