Vacancies at Britam

Job Purpose:
The Counter Fraud Specialist is responsible for all facets of fraud prevention, detection, investigation and remediation within the Britam. The jobholder is responsible for investigations into allegations of fraud, in accordance with key legislation and company policies, and deliver proactive counter fraud reviews in relation to the adequacy and effectiveness of internal controls and their ability to prevent, detect and deter 
fraud. Investigations and reviews assigned will be in complex and/or medium risk areas.
CFS’s will be required to provide support and advice to managers on the most efficient ways of pursuing investigations and implementing recommendations

Key responsibilities:

• Undertaking fraud investigations of cases reported to the Group Forensics team from various sources including whistleblowing hotline, customer escalations, letters to Management, Internal Audits, direct tip offs etc.
• Evaluate potential fraud indicators and the imact of current fraud trends and make 
  recommendations as to appropriate mitigation.
• Conducting investigations into allegations of fraud, waste or abuse committed against the Organization. 
• Preparing and coordinating field assignments to obtain relevant evidence and information.
• Conduct objective, fair, thorough, unbiased and timely investigations into allegations of fraud, waste or abuse committed against the Organization.
• Participate in formulating and implementing a comprehensive Fraud Risk Management framework within the Corporate Segment. 
• Applying theories, concepts and approaches relevant to administrative investigations.
• Applying various research methodologies and sources as required in investigations, including using electronic sources on the Internet, intranet and other databases. 
• Reporting fraud cases to IRA or Police to facilitate prosecution of agents, staff or other Britam stakeholders involved in fraudulent business practices and giving evidence in Court.
• Maintaining a database of cases received and regularly and assist in preparation of Management, Board and other relevant reports and statistics as required.
• Propose, discuss and agree recommendations to improve control weaknesses identified during investigations and regularly follow up for their implementation.
• Managing and strengthening bonds with law enforcement agencies and other Industry & non-industry players to enhance co-operation on mutually beneficial information, fraud investigations, asset tracing & recovery etc
• Conducting anti-fraud awareness training to various stakeholders.

Knowledge, experience and qualifications required:

• A degree from a recognized university.
• Certified Fraud Examiner (or equivalent).
• 4 years’ experience in criminal or administrative investigations; preferably in the insurance industry.
• Knowledge of business operations, fraud investigations, prosecution process including preparation of evidence.
• Knowledge of theories, concepts and approaches relevant to criminal and administrative  investigations. 
• Knowledge of various research methodologies and sources, including electronic sources on the Internet, intranet and other databases.

Technical/ Functional competencies:

• Knowledge of insurance regulatory requirements.
• Knowledge of insurance products.
• Sales and marketing management skills.

go to method of application »

Job Purpose:

The job holder shall actively manage, support branches, financial advisors (FA) and entire network meet their Asset management targets. The person is key to ensure an increase in the number of financial advisors selling BAM products – 80% of all the FAs. The role requires working with other departments within BAM to ensure smooth and efficient client & intermediary service standards.

Key responsibilities:

• Drive BAM retail sales targets through their assigned branches.
• Drive growth in retail client numbers under their branches and sector.
• Drive business and client retention within the required thresholds.
• Provide regular training to the FA Network on investments products, processes and target.
• Maintaining relationships with and grow the number of FAs selling to ensure sales target.
• Regular FA Channel engagements and pipeline development, management and conversion.
• Timely preparation of client investment proposals on request.
• Client onboarding, meetings and responsible for day-to-day relationship management.
• Actively maintain a sales pipeline and provide such information as required by management.
• Any other duties called upon to enable progress and synergies within the organization as and when.
• A great team player and collaborator with both internal and external stakeholders.

Knowledge, experience and qualifications required:

• Bachelor’s degree in business, Marketing, Economics, or a related field.
• 4–6 years of progressive experience in Business Development, Sales, or Client Relationship Management.
• Proven track record of identifying opportunities, driving revenue growth, and building strategic partnerships.
• Strong understanding of market research, competitive analysis, and business growth strategies.
• Excellent communication, negotiation, and stakeholder engagement skills.