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  • Posted: Dec 21, 2023
    Deadline: Jan 12, 2024
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  • Catholic Relief Services (CRS) is an international non-governmental organization supporting relief and development work in over 99 countries around the world. CRS programs assist persons on the basis of need, regardless of creed, ethnicity or nationality and works through local church and non-church partners to implement its programs. CRS has been helping po...
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    Project Officer – MEAL - Turkana (WASH & Climate Change)

    Job Summary 

    As a member of the CRS Kenya Country Program Monitoring Evaluation Accountability and Learning (MEAL) team, you will provide MEAL technical support to a range of project design and implementation issues,  ensuring data is readily available to be used as a foundation for programmatic adjustments and evidence-based decision-making, in line with CRS program quality principles, standards and policies and procedures, donor requirements, and industry best practices, to advance the delivery of high-quality programming to the poor and vulnerable. Your MEAL knowledge and service-oriented approach will contribute to how effective, adaptive, and innovative CRS Kenya programming is towards improving the impact of its benefits to those we serve.

    Roles and Key Responsibilities

    • Manage and implement all MEAL activities throughout relevant project cycles- project design, start-up, implementation, and close-out- as outlined in the project Detailed Implementation Plan to ensure efficient and effective implementation in line with CRS program quality principles and standards and MEAL policies, procedures and practices, donor MEAL requirements, and industry good practices.
    • Lead the development and implementation of project MEAL systems and practices while advancing the use of ICT4MEAL, that effectively engage partners, donors, and other stakeholders and are compliant with CRS and donor MEAL requirements.
    • Lead field level monitoring and evaluation activities (including digital data collection), ensuring quality data collection and data management activities and guiding staff and partners on timely analysis and reflection on project data and experiences for evidence-based decision making and adaptive management. Monitor and report any MEAL-related challenges and gaps identified to inform adjustments to plans and implementation schedules. 
    • Contribute to evaluation and research events through the development and/ or review of terms of reference that include a balance of qualitative and quantitative methods, and the necessary level of technical rigor.
    • Lead the roll-out and implementation of the project’s Feedback Complaints and Response Mechanism (FCRM). Support actively seeking and responding to feedback from all members of targeted communities and other stakeholders as defined by the FCRM. 
    • Promote documentation and application of learning to improve program quality and to strengthen agency influence. Assist with identifying information for case studies and reports on promising practices.
    • Collaborate with local partner(s) to prepare MEAL-related aspects of reports per established reporting schedule. Support CP, regional and agency level reporting.
    • Serve as a resource person for MEAL in project design and proposal development, supporting the design of project-level theories of change, results frameworks, Proframes (logical frameworks), MEAL plans and budgets.
    • Build MEAL capacity of CRS project and partner staff to ensure assigned project MEAL activities are implemented per project guidelines and standards, optimizing partner participation and capacity development.
    • Foster respectful relationships with community members and stakeholders and serve as the liaison between them and the project team on MEAL activities.

    Knowledge, Skills, and Abilities 

    • Observation, active listening, and analysis skills with ability to make sound judgment.
    • Good relationship management skills and the ability to work closely with local partners and community members.
    • Attention to details, accuracy, and timeliness in executing assigned responsibilities.
    • Proactive, results-oriented, and service-oriented.
    • Demonstrated commitment to respect, equity, diversity and inclusion including gender equality

    Preferred Qualifications

    • Experience in ICT4MEAL, Knowledge Management, Learning, Gender integration in MEAL and Proposal Development will be an added advantage.

    Required Languages

    Excellent verbal and written communication in English, with ability to write reports.

    Travel: Must be willing and able to travel up to 60%. 

    Key Working Relationships 

    Internal: Senior Project Officer Knowledge Management and Learning, Project MEAL Officers and Managers, Project Managers, Information and Communications Technology (ICT) Manager and Officers, Regional Technical Advisors MEAL, and ICT.

    External: Local Implementing Partner (LIP) and Consortium Partner staff, Peer agencies’ staff, Donors, Community members.

    QUALIFICATIONS

    Basic Qualifications

    • Bachelor’s Degree in International Development, International Relations, Demography, Social Sciences, Statistics, Monitoring and Evaluation, or other MEAL related field is required. 
    • Minimum of three years’ NGO experience setting up and implementing MEAL systems for projects (preferably in Water, Sanitation and Hygiene (WASH)/Climate Change sectors) funded by different public donors, including USAID.
    • Experience monitoring projects, collecting, analyzing, and sharing relevant data, using mobile data collection and management applications (e.g., Commcare, GIS, YouTrack, PowerBi).
    • Experience conducting project surveys and evaluations, including supporting data analysis using SPSS or other data analysis software, writing reports, and facilitating use of findings for adaptive project management.
    • Experience working with partners, participatory action planning and community engagement.
    • Experience using MS Windows and MS Office packages (Excel, Word, PowerPoint), Web Conferencing Applications, information management systems.

    go to method of application »

    Senior Project Officer – Knowledge Management & Learning (KML)

    Job Summary

    As the Knowledge Management and Learning (KML) Lead for the Kenya Country Program (CP), you will provide KML related technical guidance and advice to staff and implementing partners in line with CRS program quality principles, standards, policies and procedures, donor requirements, and industry best practices, to advance the delivery of adaptive programming to the poor and vulnerable. You will lead the development and implementation of a holistic learning and knowledge management strategy for creation, capture, access, application and sharing of knowledge across the Kenya Country Program. You will collaborate to develop and disseminate audience-specific learning and communication products. You will play a significant role in establishing and nurturing a culture of learning to strengthen the CP evidence base, responsiveness, and adaptive project management to contribute to the agency KML agenda. Your coordination and relationship management skills will ensure that CRS Kenya applies best practices in KML, and constantly works towards improving the impact of its benefits to the people we serve.

    Roles and Key Responsibilities

    • Lead the development and implementation of the CP KML strategy and framework for creation, capture, access, application and sharing of knowledge across the Kenya CP.
    • Lead/support implementation of all KML activities as outlined in the CP KML strategy and project Detailed Implementation Plans (DIPs), in line with CRS program quality principles, standards, policies and procedures, donor requirements, and industry good practices.
    • Develop clear guidance and support project teams to integrate KML into project design and implementation.
    • Work with the ICT and Communications team to establish and manage CRS Kenya digital knowledge management library for project design documents, progress reports, evaluation reports, research and learning products, and calendar of reflection and learning events.
    • Support the development of performance data analytics, dashboards, and infographics to visualize project monitoring, evaluation, research and learning findings across the CP.       
    • Lead the production of knowledge management and learning products and tools, working directly with the technical leads to develop learning agendas, concepts, or lessons learned into products such as manuals, guidelines, toolkits, learning briefs and publications. 
    • Contribute to data collection, analysis, synthesis, visualization, and dissemination of audience-specific learning products to CRS staff (national, regional and HQ), partner staff, government staff, community members, other NGOs, and stakeholders. 
    • Collaborate with communications unit to develop strategies for dissemination of learning and communication products, ensuring that the right audiences are gaining access to the materials through identified/ approved channels and platforms, both locally and internationally.
    • Create and strengthen utilization of collaborative tools to facilitate sharing of ideas that are of use to colleagues, project teams, and other partners.
    • Organize internal and external reflection sessions (after-action reviews, learning to action discussions, quarterly reflection sessions, roundtables, and seminars), to ensure promising practices, success/failure factors, lessons learned, and recommendations are identified, documented, disseminated, and used for adaptive project management. 
    • Promote the application of learning in decision making to improve program quality and to strengthen agency influence among external stakeholders. 
    • Review the KML Technical Working Group Terms of Reference and ensure its functionality in completing and documenting KML tasks.
    • Lead KML-related technical assistance and capacity strengthening for staff and partners to utilize CRS knowledge management and communication platforms, such as MyCRS (intranet), Salesforce (Gateway), SharePoint, MS Teams, Yammer, One Drive, other Office 365 applications. 

    Knowledge, Skills, and Abilities 

    • Analysis and problem-solving skills with ability to make sound judgment.
    • Good relationship management skills and the ability to work collaboratively in a varied cultural and institutional context.
    • Proactive, results-oriented, and service-oriented.
    • Attention to details, accuracy, and timeliness in executing assigned responsibilities.
    • Strong interpersonal and communication skills.
    • Demonstrated commitment to respect, equity, diversity and inclusion including gender equality

    Preferred Qualifications

    • Experience in Gender Integration in MEAL and Proposal Development will be an added advantage.
    • Familiarity with USAID Collaborating, Learning, and Adapting (CLA) framework will be an added advantage.
    • Strong conceptual knowledge of theories of change and logical frameworks.
    • Experience working with partners, participatory action planning and community engagement.

    Required Languages

    Excellent verbal and written communication skills in English, with demonstrated technical writing skills for publication.

    Travel: Must be willing and able to travel up to 50%. 

    Key Working Relationships 

    Internal: Senior Project Officer Accountability and Learning, Project MEAL Officers and Managers, Project Managers, Sector Leads, Head of Programs, Business Development Manager, Communications Manager, Information and Communications Technology (ICT) Manager and Officers, Regional Technical Advisors MEAL, and ICT, KML team (HQ).

    External: Local Implementing Partners (LIP) and Consortium Partner staff, Peer agencies’ staff, Donors, Community members.

    QUALIFICATIONS

    Basic Qualifications

    • Master’s degree in Information Systems, Knowledge Management, Data Management, Organization Development, International Development, Demography, Social sciences, Monitoring and Evaluation, or other KML related field is required. Additional experience may substitute for some education- Bachelor’s degree with additional experience in similar role may be acceptable. 
    • Minimum of four years’ NGO experience in designing and managing knowledge management and learning systems for country programs or moderately complex projects, funded by different public donors, including USAID.
    • Experience setting up and managing digital knowledge management platforms.
    • Demonstrated ability to turn complex concepts, ideas, and knowledge into simple, easy-to-digest communication and learning products for varied audiences.
    • Demonstrated experience in facilitating groups, meetings, and events (both online and in-person), resulting in collaborative decision-making with agreed-upon action items/priorities.
    • Strong ICT skills including MS Windows and MS Office packages (Excel, Word, PowerPoint, Access, Teams), web conferencing applications, information management systems, SharePoint, data collection (Commcare, ODK, KoboCollect), data analysis (SPSS, STATA) and data visualization (PowerBI, Tableau) applications, and collaboration platforms (Miro, Mural).

    go to method of application »

    Project Officer – MEAL

    Job Summary 

    As a member of the CRS Kenya Country Program Monitoring Evaluation Accountability and Learning (MEAL) team, you will provide MEAL technical support to a range of project design and implementation issues,  ensuring data is readily available to be used as a foundation for programmatic adjustments and evidence-based decision-making, in line with CRS program quality principles, standards and policies and procedures, donor requirements, and industry best practices, to advance the delivery of high-quality programming to the poor and vulnerable. Your MEAL knowledge and service-oriented approach will contribute to how effective, adaptive, and innovative CRS Kenya programming is towards improving the impact of its benefits to those we serve.

    Roles and Key Responsibilities

    • Manage and implement all MEAL activities throughout relevant project cycles- project design, start-up, implementation, and close-out- as outlined in the project Detailed Implementation Plan to ensure efficient and effective implementation in line with CRS program quality principles and standards and MEAL policies, procedures and practices, donor MEAL requirements, and industry good practices.
    • Lead the development and implementation of project MEAL systems and practices while advancing the use of ICT4MEAL, that effectively engage partners, donors, and other stakeholders and are compliant with CRS and donor MEAL requirements.
    • Lead field level monitoring and evaluation activities (including digital data collection), ensuring quality data collection and data management activities and guiding staff and partners on timely analysis and reflection on project data and experiences for evidence-based decision making and adaptive management. Monitor and report any MEAL-related challenges and gaps identified to inform adjustments to plans and implementation schedules. 
    • Contribute to evaluation and research events through the development and/ or review of terms of reference that include a balance of qualitative and quantitative methods, and the necessary level of technical rigor.
    • Lead the roll-out and implementation of the project’s Feedback Complaints and Response Mechanism (FCRM). Support actively seeking and responding to feedback from all members of targeted communities and other stakeholders as defined by the FCRM. 
    • Promote documentation and application of learning to improve program quality and to strengthen agency influence. Assist with identifying information for case studies and reports on promising practices.
    • Collaborate with local partner(s) to prepare MEAL-related aspects of reports per established reporting schedule. Support CP, regional and agency level reporting.
    • Serve as a resource person for MEAL in project design and proposal development, supporting the design of project-level theories of change, results frameworks, Proframes (logical frameworks), MEAL plans and budgets.
    • Build MEAL capacity of CRS project and partner staff to ensure assigned project MEAL activities are implemented per project guidelines and standards, optimizing partner participation and capacity development.
    • Foster respectful relationships with community members and stakeholders and serve as the liaison between them and the project team on MEAL activities.

    Knowledge, Skills, and Abilities 

    • Observation, active listening, and analysis skills with ability to make sound judgment.
    • Good relationship management skills and the ability to work closely with local partners and community members.
    • Attention to details, accuracy, and timeliness in executing assigned responsibilities.
    • Proactive, results-oriented, and service-oriented.
    • Demonstrated commitment to respect, equity, diversity and inclusion including gender equality

    Preferred Qualifications

    • Experience in ICT4MEAL, Knowledge Management, Learning, Gender integration in MEAL and Proposal Development will be an added advantage.

    Required Languages

    Excellent verbal and written communication in English, with ability to write reports.

    Travel: Must be willing and able to travel up to 60%. 

    Key Working Relationships 

    Internal: Senior Project Officer Knowledge Management and Learning, Project MEAL Officers and Managers, Project Managers, Information and Communications Technology (ICT) Manager and Officers, Regional Technical Advisors MEAL, and ICT.

    External: Local Implementing Partner (LIP) and Consortium Partner staff, Peer agencies’ staff, Donors, Community members.

    QUALIFICATIONS

    Basic Qualifications

    • Bachelor’s Degree in International Development, International Relations, Demography, Social Sciences, Statistics, Monitoring and Evaluation, or other MEAL related field is required. 
    • Minimum of three years’ NGO experience setting up and implementing MEAL systems for projects (preferably in Early Child Development/ Health Systems Strengthening sectors) funded by different public donors, including USAID.
    • Experience monitoring projects, collecting, analyzing, and sharing relevant data, using mobile data collection and management applications (e.g., Commcare, GIS, YouTrack, PowerBi).
    • Experience conducting project surveys and evaluations, including supporting data analysis using SPSS or other data analysis software, writing reports, and facilitating use of findings for adaptive project management.
    • Experience working with partners, participatory action planning and community engagement.
    • Experience using MS Windows and MS Office packages (Excel, Word, PowerPoint), Web Conferencing Applications, information management systems.

    go to method of application »

    Project Officer – MEAL - Isiolo (Agriculture & Livelihoods)

    Job Summary 

    As a member of the CRS Kenya Country Program Monitoring Evaluation Accountability and Learning (MEAL) team, you will provide MEAL technical support to a range of project design and implementation issues,  ensuring data is readily available to be used as a foundation for programmatic adjustments and evidence-based decision-making, in line with CRS program quality principles, standards and policies and procedures, donor requirements, and industry best practices, to advance the delivery of high-quality programming to the poor and vulnerable. Your MEAL knowledge and service-oriented approach will contribute to how effective, adaptive, and innovative CRS Kenya programming is towards improving the impact of its benefits to those we serve.

    Roles and Key Responsibilities

    • Manage and implement all MEAL activities throughout relevant project cycles- project design, start-up, implementation, and close-out- as outlined in the project Detailed Implementation Plan to ensure efficient and effective implementation in line with CRS program quality principles and standards and MEAL policies, procedures and practices, donor MEAL requirements, and industry good practices.
    • Lead the development and implementation of project MEAL systems and practices while advancing the use of ICT4MEAL, that effectively engage partners, donors, and other stakeholders and are compliant with CRS and donor MEAL requirements.
    • Lead field level monitoring and evaluation activities (including digital data collection), ensuring quality data collection and data management activities and guiding staff and partners on timely analysis and reflection on project data and experiences for evidence-based decision making and adaptive management. Monitor and report any MEAL-related challenges and gaps identified to inform adjustments to plans and implementation schedules. 
    • Contribute to evaluation and research events through the development and/ or review of terms of reference that include a balance of qualitative and quantitative methods, and the necessary level of technical rigor.
    • Lead the roll-out and implementation of the project’s Feedback Complaints and Response Mechanism (FCRM). Support actively seeking and responding to feedback from all members of targeted communities and other stakeholders as defined by the FCRM. 
    • Promote documentation and application of learning to improve program quality and to strengthen agency influence. Assist with identifying information for case studies and reports on promising practices.
    • Collaborate with local partner(s) to prepare MEAL-related aspects of reports per established reporting schedule. Support CP, regional and agency level reporting.
    • Serve as a resource person for MEAL in project design and proposal development, supporting the design of project-level theories of change, results frameworks, Proframes (logical frameworks), MEAL plans and budgets.
    • Build MEAL capacity of CRS project and partner staff to ensure assigned project MEAL activities are implemented per project guidelines and standards, optimizing partner participation and capacity development.
    • Foster respectful relationships with community members and stakeholders and serve as the liaison between them and the project team on MEAL activities.

    Knowledge, Skills, and Abilities 

    • Observation, active listening, and analysis skills with ability to make sound judgment.
    • Good relationship management skills and the ability to work closely with local partners and community members.
    • Attention to details, accuracy, and timeliness in executing assigned responsibilities.
    • Proactive, results-oriented, and service-oriented.
    • Demonstrated commitment to respect, equity, diversity and inclusion including gender equality

    Preferred Qualifications

    • Experience in ICT4MEAL, Knowledge Management, Learning, Gender integration in MEAL and Proposal Development will be an added advantage.

    Required Languages

    Excellent verbal and written communication in English, with ability to write reports.

    Travel: Must be willing and able to travel up to 60%. 

    Key Working Relationships 

    Internal: Senior Project Officer Knowledge Management and Learning, Project MEAL Officers and Managers, Project Managers, Information and Communications Technology (ICT) Manager and Officers, Regional Technical Advisors MEAL, and ICT.

    External: Local Implementing Partner (LIP) and Consortium Partner staff, Peer agencies’ staff, Donors, Community members.

    QUALIFICATIONS

    Basic Qualifications

    • Bachelor’s Degree in International Development, International Relations, Demography, Social Sciences, Statistics, Monitoring and Evaluation, or other MEAL related field is required. 
    • Minimum of three years’ NGO experience setting up and implementing MEAL systems for projects (preferably in Agriculture/ Livelihoods sectors) funded by different public donors, including USAID.
    • Experience monitoring projects, collecting, analyzing, and sharing relevant data, using mobile data collection and management applications (e.g., Commcare, GIS, YouTrack, PowerBi).
    • Experience conducting project surveys and evaluations, including supporting data analysis using SPSS or other data analysis software, writing reports, and facilitating use of findings for adaptive project management.
    • Experience working with partners, participatory action planning and community engagement.
    • Experience using MS Windows and MS Office packages (Excel, Word, PowerPoint), Web Conferencing Applications, information management systems.

    go to method of application »

    Project Officer – MEAL - Isiolo (Youth Sector)

    Job Summary 

    As a member of the CRS Kenya Country Program Monitoring Evaluation Accountability and Learning (MEAL) team, you will provide MEAL technical support to a range of project design and implementation issues,  ensuring data is readily available to be used as a foundation for programmatic adjustments and evidence-based decision-making, in line with CRS program quality principles, standards and policies and procedures, donor requirements, and industry best practices, to advance the delivery of high-quality programming to the poor and vulnerable. Your MEAL knowledge and service-oriented approach will contribute to how effective, adaptive, and innovative CRS Kenya programming is towards improving the impact of its benefits to those we serve.

    Roles and Key Responsibilities

    • Manage and implement all MEAL activities throughout relevant project cycles- project design, start-up, implementation, and close-out- as outlined in the project Detailed Implementation Plan to ensure efficient and effective implementation in line with CRS program quality principles and standards and MEAL policies, procedures and practices, donor MEAL requirements, and industry good practices.
    • Lead the development and implementation of project MEAL systems and practices while advancing the use of ICT4MEAL, that effectively engage partners, donors, and other stakeholders and are compliant with CRS and donor MEAL requirements.
    • Lead field level monitoring and evaluation activities (including digital data collection), ensuring quality data collection and data management activities and guiding staff and partners on timely analysis and reflection on project data and experiences for evidence-based decision making and adaptive management. Monitor and report any MEAL-related challenges and gaps identified to inform adjustments to plans and implementation schedules. 
    • Contribute to evaluation and research events through the development and/ or review of terms of reference that include a balance of qualitative and quantitative methods, and the necessary level of technical rigor.
    • Lead the roll-out and implementation of the project’s Feedback Complaints and Response Mechanism (FCRM). Support actively seeking and responding to feedback from all members of targeted communities and other stakeholders as defined by the FCRM. 
    • Promote documentation and application of learning to improve program quality and to strengthen agency influence. Assist with identifying information for case studies and reports on promising practices.
    • Collaborate with local partner(s) to prepare MEAL-related aspects of reports per established reporting schedule. Support CP, regional and agency level reporting.
    • Serve as a resource person for MEAL in project design and proposal development, supporting the design of project-level theories of change, results frameworks, Proframes (logical frameworks), MEAL plans and budgets.
    • Build MEAL capacity of CRS project and partner staff to ensure assigned project MEAL activities are implemented per project guidelines and standards, optimizing partner participation and capacity development.
    • Foster respectful relationships with community members and stakeholders and serve as the liaison between them and the project team on MEAL activities.

    Knowledge, Skills, and Abilities 

    • Observation, active listening, and analysis skills with ability to make sound judgment.
    • Good relationship management skills and the ability to work closely with local partners and community members.
    • Attention to details, accuracy, and timeliness in executing assigned responsibilities.
    • Proactive, results-oriented, and service-oriented.
    • Demonstrated commitment to respect, equity, diversity and inclusion including gender equality

    Preferred Qualifications

    • Experience in ICT4MEAL, Knowledge Management, Learning, Gender integration in MEAL and Proposal Development will be an added advantage.

    Required Languages

    Excellent verbal and written communication in English, with ability to write reports.

    Travel: Must be willing and able to travel up to 60%. 

    Supervisory Responsibilities: No supervisory responsibilities.

    Key Working Relationships 

    Internal: Senior Project Officer Knowledge Management and Learning, Project MEAL Officers and Managers, Project Managers, Information and Communications Technology (ICT) Manager and Officers, Regional Technical Advisors MEAL, and ICT.

    External: Local Implementing Partner (LIP) and Consortium Partner staff, Peer agencies’ staff, Donors, Community members.

    QUALIFICATIONS

    Basic Qualifications

    • Bachelor’s Degree in International Development, International Relations, Demography, Social Sciences, Statistics, Monitoring and Evaluation, or other MEAL related field is required. 
    • Minimum of three years’ NGO experience setting up and implementing MEAL systems for projects (preferably in Youth sectors) funded by different public donors, including USAID.
    • Experience monitoring projects, collecting, analyzing, and sharing relevant data, using mobile data collection and management applications (e.g., Commcare, GIS, YouTrack, PowerBi).
    • Experience conducting project surveys and evaluations, including supporting data analysis using SPSS or other data analysis software, writing reports, and facilitating use of findings for adaptive project management.
    • Experience working with partners, participatory action planning and community engagement.
    • Experience using MS Windows and MS Office packages (Excel, Word, PowerPoint), Web Conferencing Applications, information management systems.

    go to method of application »

    Project Officer – MEAL - Turkana (Health Sector)

    Job Summary 

    As a member of the CRS Kenya Country Program Monitoring Evaluation Accountability and Learning (MEAL) team, you will provide MEAL technical support to a range of project design and implementation issues,  ensuring data is readily available to be used as a foundation for programmatic adjustments and evidence-based decision-making, in line with CRS program quality principles, standards and policies and procedures, donor requirements, and industry best practices, to advance the delivery of high-quality programming to the poor and vulnerable. Your MEAL knowledge and service-oriented approach will contribute to how effective, adaptive, and innovative CRS Kenya programming is towards improving the impact of its benefits to those we serve.

    Roles and Key Responsibilities

    • Manage and implement all MEAL activities throughout relevant project cycles- project design, start-up, implementation, and close-out- as outlined in the project Detailed Implementation Plan to ensure efficient and effective implementation in line with CRS program quality principles and standards and MEAL policies, procedures and practices, donor MEAL requirements, and industry good practices.
    • Lead the development and implementation of project MEAL systems and practices while advancing the use of ICT4MEAL, that effectively engage partners, donors, and other stakeholders and are compliant with CRS and donor MEAL requirements.
    • Lead field level monitoring and evaluation activities (including digital data collection), ensuring quality data collection and data management activities and guiding staff and partners on timely analysis and reflection on project data and experiences for evidence-based decision making and adaptive management. Monitor and report any MEAL-related challenges and gaps identified to inform adjustments to plans and implementation schedules. 
    • Contribute to evaluation and research events through the development and/ or review of terms of reference that include a balance of qualitative and quantitative methods, and the necessary level of technical rigor.
    • Lead the roll-out and implementation of the project’s Feedback Complaints and Response Mechanism (FCRM). Support actively seeking and responding to feedback from all members of targeted communities and other stakeholders as defined by the FCRM. 
    • Promote documentation and application of learning to improve program quality and to strengthen agency influence. Assist with identifying information for case studies and reports on promising practices.
    • Collaborate with local partner(s) to prepare MEAL-related aspects of reports per established reporting schedule. Support CP, regional and agency level reporting.
    • Serve as a resource person for MEAL in project design and proposal development, supporting the design of project-level theories of change, results frameworks, Proframes (logical frameworks), MEAL plans and budgets.
    • Build MEAL capacity of CRS project and partner staff to ensure assigned project MEAL activities are implemented per project guidelines and standards, optimizing partner participation and capacity development.
    • Foster respectful relationships with community members and stakeholders and serve as the liaison between them and the project team on MEAL activities.

    Knowledge, Skills, and Abilities 

    • Observation, active listening, and analysis skills with ability to make sound judgment.
    • Good relationship management skills and the ability to work closely with local partners and community members.
    • Attention to details, accuracy, and timeliness in executing assigned responsibilities.
    • Proactive, results-oriented, and service-oriented.
    • Demonstrated commitment to respect, equity, diversity and inclusion including gender equality

    Preferred Qualifications

    • Experience in ICT4MEAL, Knowledge Management, Learning, Gender integration in MEAL and Proposal Development will be an added advantage.

    Required Languages

    Excellent verbal and written communication in English, with ability to write reports.

    Travel: Must be willing and able to travel up to 60%. 

    Supervisory Responsibilities: No supervisory responsibilities.

    Key Working Relationships 

    Internal: Senior Project Officer Knowledge Management and Learning, Project MEAL Officers and Managers, Project Managers, Information and Communications Technology (ICT) Manager and Officers, Regional Technical Advisors MEAL, and ICT.

    External: Local Implementing Partner (LIP) and Consortium Partner staff, Peer agencies’ staff, Donors, Community members.

    QUALIFICATIONS

    Basic Qualifications

    • Bachelor’s Degree in International Development, International Relations, Demography, Social Sciences, Statistics, Monitoring and Evaluation, or other MEAL related field is required. 
    • Minimum of three years’ NGO experience setting up and implementing MEAL systems for projects (preferably in Nutrition/Malaria Health Systems Strengthening sectors) funded by different public donors, including USAID.
    • Experience monitoring projects, collecting, analyzing, and sharing relevant data, using mobile data collection and management applications (e.g., Commcare, GIS, YouTrack, PowerBi).
    • Experience conducting project surveys and evaluations, including supporting data analysis using SPSS or other data analysis software, writing reports, and facilitating use of findings for adaptive project management.
    • Experience working with partners, participatory action planning and community engagement.
    • Experience using MS Windows and MS Office packages (Excel, Word, PowerPoint), Web Conferencing Applications, information management systems.

    Method of Application

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