Vacancies at Institute of Software Technologies Limited (IST)

Role

The Receptionist is the first point of contact for students, staff, visitors, and external stakeholders. The role involves managing the front office, handling inquiries, maintaining records, and overseeing student bag storage to ensure orderliness and security.

Duties and Responsibilities

• Greet and assist students, staff, visitors, and prospective clients in a professional and courteous manner.
• Manage incoming calls, emails, and other communications, and direct them appropriately.
• Provide information about college programs, admissions, schedules, and general inquiries.
• Maintain a welcoming and organized reception area.
• Assist with filing, data entry, and record keeping of student and staff information when required.
• Support the admissions and academic teams with administrative tasks as required.
• Receive and distribute incoming mail, parcels, and deliveries.
• Oversee the storage and retrieval of student bags in the designated storage area.
• Report any security or safety concerns regarding student belongings.
• Support staff with preparation for events, exams, and student activities.
• Perform any other duties as assigned by management within the scope of the role.

Skills & Qualifications

• Diploma/Certificate/Degree in any field related to Business Administration or Customer Service.
• Previous experience as a receptionist or customer service representative is an added advantage.
• Basic computer proficiency (MS Office, email systems).

Other Competencies

• Excellent communication and interpersonal skills.
• Strong organizational and multitasking ability.
• Integrity, discretion, and a friendly, approachable personality.
• Reliable and punctual, demonstrating consistency in attendance and timekeeping.

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The Institute of Software Technologies (IST) is the premier brand for IT-based professional career development through competency and solution-based training. 

The Institute invites applications to fill the vacant position of Cyber Security Trainer.

The Trainer will be a champion of creativity and innovation by imparting technical concepts to students using a diverse set of training material.

Duties and Responsibilities

• Plan, Prepare and deliver courses/training according to the training plan.
• Provide individual and/or group instruction and training to students, faculty, and/or staff on computer technologies.
• Conduct trainings both at IST campus and at offsite as per the schedule.
• Research and Design the training material as per the course outline discussed with the Training head, prepare a complete teaching plan with the Training head.
• Provide technical support for research and development initiatives and for the implementation of new technologies
• Ensure that the course material is up to date.
• Write structured programs, as appropriate, using technologically current programming languages to support IST Systems.
• Develop testing and evaluation procedures.
• Support classroom culture and relationship building with students
• Prepare Exam Content and evaluate Students answer sheets
• Assist other instructors with lab supervision and student monitoring
• Resolve any query that the student may have during the exam.
• Prepare a detailed report of the students training for industrial support i.e their strength and weakness of the subject and a report on placement for every student and report to the Training Head.
• Make daily entry into the attendance sheets.
• Maintain a proper class discipline and decorum.
• Maintain a broad knowledge of state-of-the-art technology, equipment, and/orsystems; participates in professional and personal development activities as appropriate.
• Any other task assigned by the management as is within the scope of duty.

Skills & Qualifications

• Bachelor’s degree/Higher diploma in Computer/IT related field
• 1+ years’ work experience
• Any cyber security course
• TVET accredited Trainer

Other competencies

• Establishes harmonious working relationships with team members
• Displays a positive attitude
• Demonstrates flexibility in day to day work
• Aptitude to learn and grow
• Problem solver
• Ability to grow and mentor others