Vacancies at Jubilee Insurance

Job Ref. No: JLIL372

Role Purpose

The Forensic Investigator is responsible for supporting the execution of investigations into suspected fraud, misconduct, and unethical behaviour across Jubilee Insurance. The role involves collecting, analysing, and preserving evidence; conducting interviews; reviewing complex business data; and preparing reports to support disciplinary, legal, or regulatory action. The position ensures the effective detection, prevention, and resolution of fraudulent activities while upholding the highest standards of professionalism, integrity, and confidentiality. The incumbent will collaborate with internal departments, external stakeholders, and regulatory bodies to safeguard the Company’s financial and reputational assets.

Key Responsibilities
Strategy

• Support the development and implementation of a proactive fraud risk management framework aligned with the Company’s strategic objectives.
• Recommend initiatives and control enhancements to minimize exposure to fraud and misconduct.
• Provide data-driven insights and trend analysis to support management decision-making and policy development.
• Collaborate with cross-functional teams to strengthen fraud detection systems and investigative processes.

Operational

• Support planning and execution of forensic investigations into alleged fraud, misconduct, and ethical breaches.
• Assist in the day-to-day administration of the Forensics & Security Services function.
• Collect, analyze, and preserve evidence using approved forensic methodologies, chain-of-custody standards, and investigative tools.
• Support the deployment and maintenance of security technologies and systems that protect the Company’s assets, personnel, and information.
• Conduct preliminary assessments of reported offences, identify areas of loss, and contribute to professional evidence gathering.
• Prepare detailed investigation reports outlining findings, evidence, and recommendations.
• Liaise with law enforcement agencies, legal counsel, and external investigators as required.
• Maintain an updated case management system to track, monitor, and close cases within agreed timelines.
• Contribute to strengthening internal controls and audit processes to mitigate future fraud risks.
• Support the management of CCTV operations, access control systems, alarm systems, and other security infrastructure.
• Represent the Company in court proceedings where applicable and assist in asset tracing and recovery efforts.
• Coordinate with internal stakeholders and external enforcement agencies, including specialized DCI units, where necessary.

Corporate Governance

• Ensure all investigative activities comply with legal, ethical, and regulatory requirements.
• Promote a culture of zero tolerance toward fraud and unethical conduct.
• Prepare and submit investigative reports and trend analyses to the Board Audit & Risk Committee as needed.
• Ensure adherence to Company policies, insurance industry regulations, and best practices in forensic protocols.

People and Culture

• Provide training and guidance to employees on fraud awareness, prevention, and reporting mechanisms.
• Foster a culture of integrity, accountability, and whistleblower protection.
• Collaborate with HR and line managers to ensure fair and consistent follow-up on investigation outcomes.
• Coach and support junior staff, contributing to capability development within the Risk and Compliance function.

Key Competencies

• Integrity and ethical conduct.
• Attention to detail and accuracy.
• Critical thinking and problem-solving.
• Confidentiality and discretion.
• Clear communication and report writing.
• Time management and ability to work within strict timelines.
• Collaboration and stakeholder management.
• Resilience and professionalism in sensitive matters.

Functional Skills

• Knowledge of investigative methodologies and forensic standards.
• Evidence collection, preservation (chain-of-custody), and documentation.
• Strong analytical skills, data interpretation for investigations and proficient in the use of data analytics tools.
• Case management systems and investigative reporting.
• Understanding of legal and regulatory frameworks relevant to fraud investigations.
• Familiarity with security technologies (CCTV, access control, alarms).
• Stakeholder engagement and coordination with internal/external parties.

Key Deliverables for the Role

• Comprehensive investigation case files, including evidence logs and chain-of-custody documentation.
• Detailed investigation reports and briefing notes for disciplinary, legal, and regulatory actions.
• Fraud risk assessment outputs and practical control recommendations.
• Case dashboards and KPIs (e.g., case aging, closure rates, recovery amounts).
• Court-ready documentation, witness statements, and exhibits.
• Asset tracing reports and recovery outcomes.
• Stakeholder satisfaction on investigative support and deliverables.

Academic Qualifications

• Bachelor’s degree in Criminology, Forensic Science, Law, Accounting, Security Studies, or a related field.
• Professional certification such as Certified Fraud Examiner (CFE) is an added advantage.
• Training in forensic interviewing, evidence management, and investigative techniques is preferred.

Relevant Experience

• 2–4 years’ experience in forensic investigations, fraud risk management, law enforcement, or related investigative work.
• Experience within insurance or financial services is an added advantage.
• Experience liaising with law enforcement and regulators.
• Exposure to court processes, testimony preparation, or legal proceedings is desirable.
• Use of case management tools and security systems (CCTV, access control, alarms).
• Contribution to strengthening internal controls and audit processes. 

go to method of application »

Job Ref. No: JLIL373

Role Purpose 

The Information Systems Auditor is responsible for executing IT and internal audit assignments across Jubilee Insurance and, where necessary, regional entities. The role evaluates IT controls, cybersecurity practices, information system processes, and technology-enabled business operations to determine whether controls are effective and risks are adequately mitigated. The auditor provides independent assurance to Management and the Audit Committee and supports strengthening of the Company’s governance, risk, and control environment.

Key Responsibilities
Strategy

• Provide insights and analysis to support strategic decision-making related to IT risk management, cybersecurity, and internal controls.
• Identify opportunities to optimize technology-enabled processes and improve the efficiency of IT controls.
• Assess IT governance practices and recommend enhancements aligned with industry standards and regulatory requirements.
• Evaluate performance of IT functions and provide feedback to improve strategic alignment and operational effectiveness.

Operational

• Plan and Execute IT Audits:
  • Develop risk-based IT audit plans and programs.
  • Conduct fieldwork, gather evidence, and document audit findings.
  •  Evaluate IT general controls (ITGC), application controls, cybersecurity controls, and infrastructure security.
• IT Risk Assessment:
  • Identify risks in IT systems, networks, applications, and technology-enabled processes.
  • Assess potential impacts on data integrity, financial reporting, operations, and compliance.
  • Recommend risk mitigation measures to relevant stakeholders.
• Compliance & Regulatory Review:
  • Ensure compliance with IT laws, cybersecurity regulations, and industry standards.
  • Monitor changes in IT and cybersecurity requirements and assess their impact.
  • Advise management on technology-related compliance risks.
• Financial & System Data Analysis:
  • Review system-generated financial data and transaction trails for accuracy and completeness.
  • Identify anomalies, irregularities, and potential internal control weaknesses.
•  Process Improvement:
  • Recommend enhancements to IT processes, system controls, and internal procedures.
  • Support continuous improvement initiatives to strengthen the control environment.

Corporate Governance

• Ensure all audit assignments comply with internal audit standards, Company policies, and regulatory requirements.
• Promote strong IT governance, cybersecurity awareness, and internal control culture across business units.
• Prepare and submit IT audit reports, findings, and recommendations to Management and the Audit Committee.
• Ensure adherence to IT governance and cybersecurity frameworks such as ISO 27001, ISO 22301, COBIT, and NIST.

People and Culture

• Provide training and guidance to staff on IT controls, cybersecurity practices, and risk awareness.
• Foster a culture of accountability, confidentiality, and integrity across the Company.
• Collaborate with IT, Risk, Compliance, and business teams to ensure timely follow-up and closure of audit recommendations.
• Support capability development within the Internal Audit function through sharing of knowledge and expertise.

Key Competencies

• Strong understanding of IT systems and infrastructure.
• Good knowledge of cybersecurity principles and practices.
• Analytical and critical-thinking abilities.
• High attention to detail and precision.
• Effective communication and audit report-writing skills.
• Teamwork and stakeholder management.
• Confidentiality, ethical conduct, and professionalism.
• Strong planning and organizational skills.

Functional Skills

• Knowledge of IT audit methodologies, internal audit standards, and risk-based auditing.
• Ability to identify IT and cybersecurity risks and recommend effective mitigation strategies.
• Strong financial and data analysis capabilities.
• Understanding of IT compliance requirements and regulations.
• Familiarity with process improvement methodologies (e.g., Lean, Six Sigma). 
• Proficiency in audit software and analytics tools.
• Knowledge of IT governance and security frameworks such as ISO 27001, ISO 22301, COBIT, and NIST.

Key Deliverables for the Role

• Risk-based IT and internal audit plans and programs.
• Comprehensive audit working papers and evidence documentation.
• High-quality audit reports highlighting findings, risks, and recommendations.
• IT risk assessments and compliance evaluation reports.
• Follow-up reports on remediation of IT control weaknesses.
• KPI dashboards for audit execution, findings, and issue tracking.
• Positive stakeholder feedback and value-add through audit insights.

Academic Qualifications

• Bachelor’s degree in Computer Science, Information Systems, IT, or a related field.
• Certifications such as CISA, CEH, CISSP, CISM, CGEIT, or CRISC are an added advantage.
• Training in RPA, Machine Learning, or Data Analytics is an added advantage.

Relevant Experience

• Minimum four (4) years of experience in IT audit, information systems audit, cybersecurity audit, internal audit, or related fields.
• Experience in software development, IT operations, or Big 4 consulting is an added advantage.
• Demonstrated experience evaluating, designing, and implementing IT controls.
• Experience conducting system-based audits and compliance reviews.
• Evidence of participating in control design, development, and monitoring activities.