Relationship Manager - Corporate Banking at National Bank of Kenya

(Job Ref No.HR/040/17)

The successful candidate will be responsible for maintaining and managing existing corporate clients, establish, develop and grow new business in the Corporate Banking and Private Sector segment whilst overseeing their corporate portfolio to ensure enhanced revenue growth and in line with customer value proposition.

Roles for the Relationship Manager Job

• Develop an intimate understanding of the clients’ industry and business by
  analyzing their management practices, judgement of various influential decision makers, market conditions affecting the long term viability of the business and industry sector,and effectively use this knowledge to continually cross sell the bank’s products to ensure maximization of the customer wallet share.
• Carry out and document regular client visits
• Work closely with the Head of Corporate Credit, Credit Managers and Analysts to initiate business deal proposals for new facilities or facility modifications that require assessment of credit, and provide insightful information regarding business strength and vulnerabilities.
• Proactively identify potential problem accounts and formulate appropriate mitigating strategies.
• Act as single point of accountability for corporate clients and consistently deliver high quality service to all internal & external customers, while maintaining confidentially of customer
• Coach the associate relationship manager/credit analyst in all aspects of the role and ensure the team communication is open and flowing
• Ensure 100% compliance to KYC and AML policies and account opening procedures
• Stay updated on the security controls in place to protect the branch against criminal and fraudulent activities and unnecessary risk and exposure

Relationship Manager Job Requirements

• Bachelor’s degree in a business related field
• 3 -5 years experience in Corporate/Commercial banking relationship management
• Strong negotiation, persuasion & presentation skills
• Good interpersonal & communication skills (oral & written)
• Customer oriented & team player
• Demonstrate high integrity and ethical standards