Sales and Account Executives at G4S

Job description

Main Purpose of Position:

• Responsible for achieving set targets month on month, pipeline management, territory growth, retention of the existing portfolio in the territory and account penetration and generation of relevant reports.
• Effective Selling and account management of G4S Integrated Secure Solutions:
• Managing of individual pipeline & forecasting.
• Promotes/sells/secures orders from existing customers through a relationship-based approach.
• Acquire new sales within the assigned territory
• Initiates and coordinates development of action plans to penetrate new markets.
• Provides timely, accurate, competitive pricing on all completed prospect applications submitted for pricing and approval, while striving to maintain maximum profit margin.
• Manage and develop accounts within the allocated territory by maintaining professional relationships with key contacts and potential contacts.
• Conduct Market surveys and develop appropriate solutions to meet customer needs.
• Implement account organic growth strategies and ensure achievement of revenue set targets.
• Ensures risk and commercial contracts terms are appropriately applied by business when entering into an Integrated Security Solutions contracts
• Support bidding team during tendering process by providing any relevant supporting information during bidding and re –bidding.
• Provide proposals, quotations and presentations to customers.
• Meet sales targets as per Key Performance Indicators:
  • Daily sales meeting
  • Daily Calls
  • Daily Emails
  • Daily Proposals
• Maintains regular customer contact and communication by utilizing daily planned call cycles and scheduling daily meetings with existing and potential clients
• Participate in sales campaigns, sales drive activities.
• Effective Account Management:
• Ensure customer satisfaction measures and KPIs are developed, achieved and maintained.
• Build meaningful internal and external relationships.
• Liaise with operations to ensure timely delivery of service and product.
• Identifies opportunity by translating our products and services into value for customers
• Have detailed G4S product/service knowledge.
• Speedy dissemination and redress of customer complaints and queries, in collaboration with relevant service line manager in charge.
• Effective reporting on Sales and Marketing activities:
• Preparation and submission of monthly reports:
• Sales planner – weekly
  Sales performance report – Weekly
  Sales Activity Tracker - daily
• Provide Sales Manager with accurate information on new and lost business as required.
• Provide detailed feedback on customer issues and risks to assist Sales Management in decision-making.
• Effectively makes use of Salesforce and other systems to enhance delivery.
• Any other report as will be required by the Sales Manager
• Ensure Health & Safety Compliance:
• Have knowledge of the company’s Health & Safety Standards
• Ensure compliance of Health & Safety Policy.

Knowledge and Qualifications:

• Degree plus 2 – 3 years’ experience in Sales & Marketing
• A diploma plus 4 – 5 years of progressive Sales & Marketing experience in lieu of a degree
• Additional qualifications in Sales & Marketing will be advantageous
• Knowledge of the Kenyan market
• Proven selling track record in previous employment.
• Sales Executive - Electronic Security Services (ESS)

Knowledge, Experience and Qualifications:

• B.Comm, B.Eng. or Technical diploma, or equivalent experience
• Qualifications in Sales and Marketing
• A minimum of 3-5 years of successful sales experience in the security systems marketplace
• A strong track record of leading profitable sales growth through the identification of NEW customer opportunities through an aggressive HUNTING process
• Experience in creatively planning and selling complex technical solutions, as well as the ability to quickly learn new technologies and products
• Experience in assessment, design and selling of fire products and services.
• Computer Literate (Microsoft Word, Microsoft Excel, Microsoft PowerPoint) & AutoCAD

Experience in the following sectors preferred:

• FMCG
• Security
• Service Industry
• Tech Industry

Technical Skills:

• Basic and Soft Selling Skills
• MS -Office
• Planning and Management Skills
• Presentation Skills

Behavioral Skills – Support:

• Understanding the organizational environment
• Understanding the organization’s goals and objectives
• Dealing with changing circumstances
• Supporting and working with others
• Delivering objectives
• Dealing with complexity
• Acting professionally
• Deliver great customer service
• Sharing and co-operating
• Demonstrate high Sales drive