Account Manager - House Keeping at Centum

Job Purpose

The Housekeeping Manager is responsible for planning, organizing, and developing of the overall operation of the housekeeping department contracts to a high standard of cleanliness, observing all guidelines regarding infection control and local standards while assuring the highest degree of quality care is always maintained in all sites. Responsible for staffing, scheduling, training, and developing all staff. The Housekeeper will also be responsible for bringing in new business and maintaining the housekeeping contracts.

KEY ACCOUNTABILITIES

• Manages the daily Operations of the Tribus Housekeeping contracts.
• Carry out site inspections and ensure standards are met and even recommend upgrades when needed.
• Business growth, bring in more business for Tribus.
• To monitor, check and maintain standards of Housekeeping within all Tribus Sites.
• Establish workflows, standard procedures, and quality control plans.
• Responsible for the maintenance vendor/supplier relationship.
• Planning, organizing, and directing team members to ensure the highest degree of patient satisfaction and high standards of cleanliness .
• Purchase, order and maintain housekeeping supplies and inventory.
• Recruit, schedule and train all new housekeeping staff members.
• To adhere to all meetings such as health and safety, infection prevention and control, monthly team meetings.
• Manage the housekeeping budget, control the holidays and staff schedule (EZLM) systems.
• Maintain a cost control system for detergents cleaning supplies for efficient operation of the contracts.
• Uphold the highest standards of cleanliness, safety, and conduct.
• Ensures the proper maintenance of all equipment; decides for repair and/or replacement of used and damaged equipment.
• To report any maintenance problems observed.
• To champion COSH for the department, including safe use and PPE for the team.
• Any other duties commensurate with the grade and level of responsibility of this post, for which the post holder has the necessary experience and/or training.

Education and Experience

• Diploma or certificate  in Hospitality/Tourism/Hotel Management or equivalent.
• At least five year s of experience with corporate housekeeping .
• Excellent working knowledge of cleaning appliances and their operations and proper use of cleaning agents.
• Good interpersonal and communication skills.
• Attention to detail and meticulous use of proper safety procedures.
• Proven track record of leadership and deliverables.