Airfreight Executive at Airflo Limited

Overall purpose of the position

A multifunctional Airfreight Executive, who can liaise with shippers and their markets on bookings, acquiring the required shipment documents, flight schedules and delivery deadlines.

Key Tasks and Responsibilities
OKAM

• Verifying the forecast of volumes and routings from the shipper.
• Ensuring communication between the OKAM team and the team responsible for flight capacity, and advocating best possible for the preferred customer routings.
• Receiving bookings electronically or by phone, and registering these bookings accurately into the computer system and providing feedback for each booking.
• Providing feedback for each booking with the booking reference number and planned flight details.
• Preparing a shipment record in the computer system when shipment is delivered without a booking.
• Ensuring all shipment details are communicated to CNR, CNR and FWD entities.
• Receiving the status of flights/shipments from operations and documentation departments and communicating any irregularity right away to the shipper and consignee.
• Checking flights’ status and ensuring all changes and deviations are communicated in a timely manner to shippers, consignees and clearing agents.
• Ensuring discussions are held with customers regarding charging correct actual and chargeable weight, including the box size verifications.
• Responsible for the communication of discrepancies at time of receipt.
• Visiting customers to discuss their business, specific issues, service and or new developments.

Line Flights

• Contacting line flight carriers for rates, schedules, capacity and equipment.
• Communicating with shipper, consignee the airline rates, capacity, equipment and handling charges.
• Checking with operations the shipment delivery status, plant health inspection and QC status.
• Ensuring all shipments fly as initially booked by the customer. I.e., ULD utilization etc.
• Taking all necessary steps to ensure a smooth cargo operation and keeps up-to date with new developments.
• Updating the ETA/ETD in the systems and communicates this to the customer.
• Monitoring allocations utilized as per the booking and communicating any change proactively to the customer.

Booking & Planning

• Receiving bookings electronically or by phone and registering these bookings accurately into the computer system.
• Communicating with the airline on required allocation and shipment changes.
• Communicating any flight changes to OKAM/ Operations/ Airflo BV
• Preparing a shipment record in the computer system when shipment is delivered without a booking.
• Ensuring all shipment details are communicated to FWD entities.
• Daily check to ensure shipment and flight details are up-to-date in the C1, and reporting daily KPIs.
• Checking flights’ status and ensuring all changes and deviations are communicated in a timely manner to OKAM, Operations, Airflo BV and other clearing agents.
• Ensuring online booking is done day before flight when completing the tentative booking.
• Monitoring allocations and utilization of ULD positions ensuring that BSA weights are attained.
• Communicating any change pro-actively across all departments internally and to airlines.
• Ensuring we have enough AWB stock.
• Ensuring accurate data entry, Sending/Receiving Agent, Allocation, Tonnages, Destination,
• Commodity, Good Descriptions, ETDs, and ETAs on both Excel and C1.

General

• Taking all necessary steps to ensure clear communication to all parties involved.
• Adhering to deadlines as set out by the Airfreight Supervisor and the company SOPs.
• Adhering to all health and safety SOPs of the company.
• Any other relevant duties as may be assigned by the management.

Skills & Competencies

Functional Knowledge.

• Knowledge in freight forwarding and logistics
• Overall understanding of business processes and interdependencies
• Knowledge about trends and challenges for the industry

Leadership Competencies.

• Team Player
• Setting Priorities

Soft Skills Competencies.

• Good communicator and customer relation skills
• Self-Motivated and confident
• Problem solving skills

Educational background / Work experience

• “O” Level (KCSE C+)
• Diploma in any relevant Commercial Course/ Aviation Course (preferably IATA Forwarding)
• Hands on experience of at least 2 (Two) years and above.

Language Skills

• English & Swahili: fluency in written and spoken
• Additional local language: fluent in written and spoken

Computer Literacy

• Proficiency in Microsoft® Office Software (Excel®, Word, PowerPoint®, and others)
• Knowledge of cargo wise.