Assistant Manager, Operational Risk at Bank of Africa Kenya Limited

Job Purpose

Spearheading Operational Risk Management through risk identification, analysis, control and reporting in line with BOA Kenya’s Risk Management Framework. Ensuring Business Continuity.

Responsibilities and Accountabilities

Implementation of the Risk Management Framework and Governance through:

• Policies formulation and review for the various bank’s units
• Attendance to the various Operational risk related Committees as per the terms of reference.

Operational Risk management (Risk Identification, analysis, and control) by:

• Update of the Operational Risk register through the annual process analysis and risk mapping. Follow up on agreed action points for risk mitigation.
• Review of risk events for risk identification, root cause analysis and follow up for implementation of agreed mitigants

Customer Service and support on Internal clients

• Second level check on executed profile requests (Igor and M-pesin adherence to the internal SLA.
• Monthly review for update of profiles in relation to staff movements.
• Review of Audit Confirmations for accuracy of details and adherence to the Service Level Agreements (SLA).

Group and Local reporting:

• Quarterly Board Input on Operational Risk
• Review of monthly and quarterly reports and ensure submission to the Group in time

Key Performance Indicators

• Review and update the 6 BCP procedures(annually) and all other Bank policies (every 2 years or when need arises).
• Continuous monthly and comprehensive annual update of the Bank’s risk register with newly identified risks.
• Annual testing of the Business continuity plan.
• 100% Adherence to Service level agreements to internal & external customers
• Quarterly staff training on BCP and Risk Management.
• Risk Assessment on all new products and tracking of identified risks for remediation.

Minimum Requirements

• University Degree preferably in Business related field from recognized institution by Commission for University Education.
• Knowledge and Experience in Branch Operations, Central & Global Operations, Credit and Treasury.
• Minimum 6 years’ banking experience with a good understanding of Bank policies, procedures, and external regulations.
• Professional Qualification in CPA/ CIA/ ACCA/ APRM/ CRA / PRM/ FRM is an added advantage