Assistant Manager – Strategic Partnerships at Jubilee Insurance

Job Ref. No: JHIL 153

Role Purpose

• The role holder will be responsible for driving the growth and expansion of our business through strategic alliances.
• This role will be instrumental in identifying, developing, and managing partnerships that enhance our market position, drive revenue growth, and improve customer experience.
• This role will focus on identifying, negotiating, and managing strategic partnerships that enhance accessibility and market expansion for our medical insurance products.

Main Responsibilities

Strategy

• Develop and execute a strategic plan to establish and enhance strategic partnerships for the business.
• Identify potential partners, assess partnership opportunities, and negotiate agreements that align with the Company’s objectives and drive business growth.
• Drive innovation in health insurance offerings through collaborations and digital transformation.
• Conduct market research and analysis to identify market trends, customer needs, and competitive landscape in the Insurance sector. Use this information to develop strategies for positioning the organization as a preferred provider of Medical Insurance solutions and expanding market reach.
• Leverage partnerships to unlock new revenue streams, increase policy sales, and expand into untapped market segments through innovative distribution channels.

Operational

• Manage and nurture existing strategic partnerships with insurance providers, brokers, medical providers, and other relevant stakeholders.
• Collaborate with partners to develop joint marketing initiatives, sales programs, and service enhancements to drive customer acquisition and retention.
• Work closely with cross-functional teams to identify market needs and develop innovative products and solutions.
• Work closely with internal teams to integrate partnership-driven solutions into company operations.

Corporate Governance

• Compliance and Risk Management: Ensure compliance with regulatory requirements and industry standards in the Insurance business. Implement risk management strategies and internal controls to mitigate risks associated with partnership activities and ensure ethical conduct.
• Contract Negotiation: Lead contract negotiations with strategic partners, ensuring favorable terms and conditions that protect the organization's interests and support the achievement of business objectives.

Leadership & Culture

• Team Leadership and Development: Provide leadership and guidance to the strategic partnerships team, fostering a culture of collaboration, innovation, and high performance. Set clear goals, provide coaching and mentorship, and promote professional development opportunities.
• Collaboration and Relationship Building: Build strong relationships with internal stakeholders and cross-functional teams to facilitate effective collaboration and alignment. Foster a culture of partnership and teamwork within the organization.

Laws, Regulations, Company Policies

• Stay informed about and strictly adhere to all external laws, including Anti-Money Laundering (AML) and Counter Financing of Terrorism (CFT) laws, Data Protection laws, and any other relevant regulations applicable to your industry.
• Understand, implement, and enforce internal company policies, processes, and procedures; Ensure that operational compliance programs are in place within your department.
• Develop and implement processes and controls that promote compliance with external laws, regulations, and internal policies.
• Foster a robust ethical culture within the organization, Lead by example, demonstrating and promoting ethical behavior, integrity, and compliance with laws and regulations.
• Encourage open communication and reporting of any potential compliance concerns or violations.

Key Skills and Competencies

• Partnership Development: Strong skills in identifying, evaluating, and negotiating strategic partnerships in the insurance industry, specifically in the IPMI segment.
• Market Analysis: Proficient in conducting market research, analyzing market trends, and identifying opportunities for partnership development and product innovation.
• Relationship Management: Excellent interpersonal and relationship-building skills to foster strong partnerships with insurance providers, brokers, medical providers, and other stakeholders.
• Strong negotiation, stakeholder management.

Key Performance Indicators

• Growth in premium generated through strategic partnerships.
• Number and quality of new partnerships established.
• Customer acquisition and engagement metrics from partnership-driven channels.
• Operational efficiency and integration success of digital partnership solutions.

Academic and Professional Qualifications

• Bachelor’s degree in business administration, Marketing, Finance, Insurance, Technology, or a related field.
• A master’s degree (MBA) is an added advantage.
• Professional certifications in Insurance.

Relevant Experience

• At least seven (7) years of experience in a similar role with proven ability to develop and execute partnership strategies that drive business growth.
• Experience in digital transformation and Insurtech collaborations will be a plus.