CFS - Business Development Manager at CDL Human Resource

Purpose of the Role:

• To spearhead commercial sales operations by designing and executing business development strategies that enhance revenue, expand the client base, and improve the overall client experience.

Key Result Areas (KRAs):

• Revenue growth in line with set targets
• Expansion of customer base and market share
• Cost efficiency in sales operations
• Compliance with policies and standards
• Effective team leadership and management

Specific Duties & Responsibilities:

• Develop and implement commercial sales plans to drive revenue growth.
• Identify and pursue new market opportunities through client meetings, networking, and data analysis.
• Customize solutions for clients based on an understanding of their needs and the CFS services.
• Monitor emerging market trends, competitor activities, and customer preferences.
• Lead sales presentations, negotiations, and contract finalizations.
• Build and maintain relationships with key clients, ensuring a high level of satisfaction and loyalty.
• Train, mentor, and manage the sales team to achieve performance standards and targets.
• Generate and present regular sales reports, covering revenue, activities, and KPIs.
• Attend relevant industry functions and conferences to represent the company and gather market insights.

Qualifications:

• Bachelor’s degree in business, Marketing, Logistics, or a related field.
• 5+ years of experience in business development or sales within logistics or similar sectors.
• Strong understanding of commercial sales strategies and client relationship management.
• Excellent communication, negotiation, and team leadership skills.
• Demonstrated success in achieving sales targets and expanding market presence.