Dental Assistant at Savannah Healthcare

PURPOSE OF THE JOB:

To assist the dentist with all clinical aspects within the surgery.  He/she works closely with a qualified dentist or oral surgeon; ensuring dental sessions and appointments run as smoothly as possible.

KEY RESPONSIBILITIES:

• Managing and coordinating patients appointments
• Greet and care for all patients in a polite and courteous manner at all times
• Provide customer care services to dental clients in co-operation with receptionist
• Preparing equipment and ensuring dental rooms are clean, sterile and stocked with required supplies and materials before  and during any treatment or surgery/procedures
• Ensure adequate stocks of expendable drugs, materials and instruments are available
• Facilitate calculation of treatment costs and explaining them to patient
• Liaise with receptionists on scheduling, delaying or postponing  appointments
• Assist patient into surgery, settle them on the chair, assure them and prepare them for treatment
• Produce instruments and materials as necessary during treatment
• Provide chair-side assistance during all dental procedures such as examinations, fillings, extractions, cleanings
• Ensure all lab work is checked and available prior to patients arrival
• Ensure all clinical waste is disposed of in the appropriate manner
• Escort the patient from the surgery and when necessary to the reception and waiting area
• Ensure all equipment are maintained as per manufacturer’s instructions and are cleaned appropriately
• To enter treatment details onto computer systems and other patient records
• Make telephone calls to remind clients on appointments and attend to telephone calls in a
• Preparing duty rosters, schedules and making effective work arrangement in the section
• Maintains strict confidentiality, and treats staff, physicians, visitors and patients with dignity and respect
• Preparing operational reports to the management for various activities and operations undertaken
• Performing any other related duties within the clinic as may be assigned

MINIMUM QUALIFICATION:

• Diploma in Dental Technology
• At least two years’ experience preferably in a busy dental practice.
• Self-motivated with ability to work without supervision.
• Excellent customer service and people management skills.
• Excellent communication skills.