Director of Operations at Africa Management Solutions Limited (AMSOL)

Primary Duties and Responsibilities

• Develop and implement policies and procedures to ensure efficient and effective operations.
• Manage and lead the operations team, providing guidance, coaching, and support as needed.
• Collaborate with other departments to ensure cross-functional alignment and coordination.
• Develop and manage the organization’s budget, ensuring financial sustainability and responsible use of resources.
• Develop and implement systems for tracking and reporting key performance indicators and other metrics.
• Analyze data and information to identify areas for improvement and opportunities for growth.
• Ensure compliance with al relevant laws, regulations, and industry standards.
• Oversee the organization’s risk management efforts, including insurance, safety, and security.
• Manage vendor relationships and negotiate contracts as needed.
• Develop and maintain relationships with external stakeholders, including funders, partners, and other organizations.
• Represent the company at conferences and meetings with other NGOs, funders, experts, and consultants; ensure follow-up, as needed. This may include international or domestic travel.

Qualifications

• An advanced degree in business administration, nonprofit management, or a related field. (MA preferred)
• 5+yearsof experience in operations management, preferably in a nonprofit setting.
• Strong leadership skills and experience managing teams.
• Strong financial management ski ls, including budgeting and financial analysis.
• Demonstrated ability to develop and implement policies and procedures that improve operational efficiency and effectiveness.
• Knowledge of relevant laws, regulations, and industry standards.
• Strong verbal and written communication ski ls in English
• Attention to detail and strong organisational, analytical, and critical thinking skills
• Curious individual with ability to work both independently and collaboratively, and to seek assistance with projects as required
• An interest in continual learning and professional growth
• The ability to thrive in a role with a great deal of autonomy in an environment that is highly collaborative, communicative, and team-oriented.
• Commitment to the Institute’s mission and values.