Franchise Manager at Famous Brand Franchising Kenya LTD

Purpose Statement

To manage, develop and grow Franchise Partners and company stores, to contribute towards the brands becoming the brands of choice for both potential investors and consumers

Main Outputs and Responsibilities for This Position

• Assist with the development and implementation of Franchisee specific business plans and budgets
• Interpret monthly management accounts, benchmark and suggest corrective actions where necessary
• Protect brand integrity via implementation and measurement of Standards of Operations Programmes
• Identify and communicate formal training needs to the training department for training intervention
• Monitor and feedback information about competitor activity within the region
• Identify in-store training needs and implement on the job training interventions and coaching
• Assist franchisees/managers in selecting and formulating locality marketing strategies in order to increase brand awareness and grow their business turnover.
• Ensure implementation of national marketing campaigns
• Enforce correct use of all supporting elements i.e. point of sale, premiums etc
• Act as brand custodian and ensure brand integrity is protected at all times via adherence to all requirements across key functions namely, Operations, Development, HR and Marketing.
• Ensure effective and accurate ordering, receiving, and receipting of company store consumables
• Establish and implement financial controls at company stores.
• Effective cost management in line with company store approved budgets
• Prepare and analyze weekly and monthly financial and operations commentary and reporting.
• Arrange for maintenance and repair of equipment and services for the company owned stores
• Develop and drive local store marketing activities
• Ensure compliance in: - store security procedure, adherence to set recipes, implementation of standard operating procedures and other company policies

Education and Experience

Formal Education

1. Bachelor’s degree in any business-related course
2. Preferably food related service qualification

Experience                         

Minimum 5 years franchising experience in similar role

 Knowledge and Skills

1. Minimum 5 years Franchising experience in similar role
2. Bachelor’s degree in any business-related course
3. Preferably food related service qualification