PURPOSE:
Reporting to the Group Director, Business Excellence, the role holder coordinates and ensures seamless execution of the Business Excellence strategy, which is derived from the overall organizational strategy. The role supports the director by coordinating the work of the Business Excellence Steerco, and follow up on timely delivery of reports from the vertical heads of key functions in the directorate.
The role holder compiles the report which forms the basis for BOM report and board papers for review and presentations by the BOM. He maintains a tracker of activities for the directorate and discusses regularly with the director. He is the link person for all matters of strategy execution for the Group Director for Business Excellence.
PRIMARY RESPONSIBILITIES:
Coordinates strategy execution by Business Excellence
- Compiles the strategy action plans and coordinates the execution by the steerco
- Highlights any challenges on delivery of key activities of the department in coordination with function leads
- Works with function heads to compile financial plans to achieve the directorate’s targets and monitors the department’s budget management and effective use of resources
- Weekly, monthly, and quarterly performance review against plan.
- Prepare Performance and Strategy Papers to the Board of management and board, for review and discussion with the Group Director, Business Excellence
Staff productivity
- Drive staff productivity through providing reports, dash boards in liaison with the head of ICT and Head of Digital
- Drive implementation of the approved structure in collaboration with the Director to ensure seamless alignment
Risk and Compliance:
- Liaises with the Risk and compliance team to ensure that the directorate fully adheres to the risk and compliance controls as per the standard operating procedures
Project Management and Innovation
- Liaises with the BCM head and all function heads to ensure that key projects tracked at steerco level are within approved timelines and budget and points out any variance in delivery for urgent remediation
- Ensures that the directorate adheres to approved SLAs that impact on timely and effective delivery
- Works with the function heads to ensures data analysis to support the business with the right reports and dashboards to support business growth and innovation
Key Skills, Knowledge, Experience and Behavioural Competencies
Academic and Professional Requirements
- Education University Degree in Business Administration, Economics, Finance, Insurance, or Banking or its equivalent from a recognized institution.
- Master’s degree in a relevant field from a recognized institution will be an added advantage
Experience Required:
Description Required years of experience
- Relevant experience 5years
Skills & Knowledge Required:·
- Relevant certification in business development or its equivalent is an added advantage.
- 5 years relevant experience (in well-established organizations) in financial services, telcos or fintechs
- Capability of interpreting data trends and provide insights
- Track record of attaining operational efficiency, project management and business growth
- Fair understanding of technology for business including infrastructure, digitization and process innovation
- Demonstrable cross-cultural, people and relationship management skills, networking and negotiation skills, team motivation and leadership competence.
- Sound understanding of statutory and regulatory requirements of corporate governance, and financial services operations.
- Effective communication
Closes: March 28, 2025
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