Human Resource Officer at Co-operative Bank of Kenya

REF: HRO/10/22

Key Responsibilities

• Plan, organize and implement human resources strategies and objectives; coordinate and integrate all HR activities toward the achievement of established Sacco goals and objectives.
• Translate strategy into actionable goals for performance and growth helping to implement organization-wide goal setting, performance management, and annual operating plan.
• Oversee Sacco’s employee relations to ensure productivity, building a highly inclusive culture for team members to thrive and attain outcomes.
• Adhere to state, regulatory authority and Sacco business policies requirements on HR, enforcing compliance and taking action when necessary.
• Monitor performance with tracking and establish corrective measures as needed, and prepare detailed reports, both current and forecasting.
• Overseeing recruitment of personnel, including writing and placing job advertisements.
• Conducting new employee orientations and employee relations counseling.
• Develop, implement and manage staff performance and professional development plan that aligns with Sacco’s mission, vision and objectives and drives high performance.
• Ensure effective recruiting, onboarding, professional development, performance management, and retention and overseeing exit interviews.
• Develop and implement the HR Resource Plan and Human resource development Plan.
• Maintaining department records and reports.
• Recommending new policies, approaches, and procedures.
• Manage day-to-day office operations; oversee and coordinate overall office activities and provide administrative support to the executive leadership.
• Actively cross-sell the Sacco products and services to clients.
• Report on a monthly basis, employee-related issues and advice the C.E.O. on a quarterly basis.
• Assist colleagues through the contribution of technical opinions and analysis to solve issues.
• Endeavor to be a team player through work collaborations, sharing of new business ideas and mentoring new team members.
• Oversee the performance management system – performance reviews, and analysis.
• Coaching and Mentorship of staff, including staff welfare.
• Talent acquisition, talent management and Talent Retention.

Qualifications

• Bachelor’s Degree in Human Resources Management or related degree from a recognized University.
• Professional Certification for Human Resource Managers by a professional body (IHRM).
• Must be a Bonafide member of IHRM.
• Diploma in Co-operative Management (Just added advantage).
• At least 12 years of working experience in administrative and HR procedures and business systems experience in a financial institution. With at least 5years of experience at the Supervisory level or above
• Solid understanding of employment regulations and Laws.
• A Master’s degree is an added advantage.
• Other professional qualifications are an added advantage e.g. CPS, ACCA, CISA etc.
• Minimum KCSE C+ mean grade.

Key Skills and Competencies

Essential knowledge/skills required:

• Outstanding organizational and leadership abilities.
• Strong acumen in human resource matters.
• Report writing and presentation skills.
• Proficient in advanced Microsoft office suite skills.
• A solid grasp of data analysis and performance metrics.
• Current understanding of Sacco business and human resource affairs.
• High level of professionalism and integrity.

Desirable knowledge/skills required:

• Strong communication and interpersonal skills.
• Assignment planning and project management skills.
• Good personal judgment and maturity.
• Self-confident and motivated.
• Sensitive to cultural diversity.
• Initiative and innovation.