Human Resource Officer at Express Shipping & Logistics (EA) Limited (ESL)

DUTIES & RESPONSIBILITIES

• H.R. Planning, Recruitment & Staffing.
• Adhere to the set manpower plan per department.
• Ensure recruitment of strategic candidates as per policy.
• Conduct reference for all new staff joining except for FLPs.
• Adhere to the set recruitment procedures as per human resource SOP.
• Ensure new employee onboarding process is done within 7 days from date of joining.
• Adhere to separation/exit procedures.
• Ensure all staff have valid contracts.
• Human Resource Automation.
• Ensure all staff data is well captured in the HRIMS.
• Ensure full utilization of HRIMS by all staff.
• Policy Sensitization.
• Quarterly policy sensitization to all staff.
• 100% implementation of approved policies.
• Learning & Development.
• Implement the training calendar.
• Conduct training needs analysis.
• Quarterly training on Product knowledge.
• Ensure timely induction of new staff by ExCom.
• Ensure biannual product communication.
• Ensure QMS Continuous sensitization.
• FLP Management.
• Ensure Timely FLP onboarding within 2 weeks of exit of the previous cohort.
• Implement internship activities (rotation, training, projects, CSR) bi-annually.
• Conduct one alumni event annually.
• Participate in career events in colleges & universities bi-annually.
• H.R. Internal Staff Experience.
• Conduct staff engagement forums, i.e. town halls, meetings.
• Conduct team activities.
• Conduct pulse surveys.
• Coordinate ExCom quarterly staff townhalls.
• Implement the quarterly staff calendar of activities.
• Annual renewal of staff professional membership association.
• Close disciplinary matters within 28 working days from date of compliant submission.
• Staff Records Management.
• Ensure all staff files are up to date, accurate and in the right format.
• Confidentiality of all employee records.
• Daily filling of all related employee documents.
• Ensure all employees have statutory information.
• Ensure all files have company requirements.
• Leave Management.
• Ensure all departments have annual leave plans.
• Ensure all leaves adhere to the leave application procedure.
• Ensure annual leave roll over per staff is 10 days.
• Ensure annual leave liability role over is Kshs.300,000/-
• Company Medical Cover Management.
• Ensure all employees are timely added to the company medical cover.
• Timely correspondences to medical cover providers for any medical matter that may arise.
• Timely renewal of medical cover.
• Biannual feedback on medical-cover performance.
• Performance Management.
• Conduct timely biannual performance evaluation.
• Ensure the use of approved dashboards (objectives) for performance evaluations.
• Ensure timely probation evaluations.
• Ensure timely contract renewal evaluations.
• Payroll & Benefits Administration.
• Ensure timely staff join pension as per policy.
• Coordinate staff pension and medical with service providers.
• Correct and accurate remuneration data in the payroll system.
• Timely remuneration processing and banking.
• Correct and accurate statutory deductions.
• Ensure statutory data is in the payroll system.
• Ensure correct monthly payments of statutory.
• H.R. QMS Management.
• Annual HR SOP review.
• Annual HR forms review.
• Biannual risk review.
• Biannual stakeholder matrix review and engagement.
• Biannual supplier evaluation.

KEY PERFORMANCE INDICATORS:

• 100% staffing as per manpower plan.
• 100% implementation of HRIMS.
• Quarterly policy sensitization & implementation.
• 100% implementation of training calendar.
• Biannual FLP cycle.
• Zero staff complaints on customer service.
• Up-to-date staff records.
• 100% implementation of leave plan.
• 100% functional medical cover.
• 100% functional performance management.
• Timely payroll administration.
• 100% compliance to QMS & company requirements.

QUALIFICATIONS:

• Bachelor’s degree in social science, HRM, HRD.
• Higher Diploma in Human Resources Management.
• 5 years of progressive experience in a similar position in a busy work environment.
• Member of IHRM.
• Knowledge of Kenya labor laws.