Human Resources at United Nations Office for Project Services (UNOPS)

Functional Responsibilities:

• Under the direct supervision of the HR Manager, the Human Resources Officer delivers high-quality and consistent delivery of effective HR services (recruitment, contract and performance management of talent) to the client office, ensuring full compliance with UN rules and regulations, UNOPS policies and procedures and internal Standard Operating Procedures (SOPs) in HR management. Under the guidance, the HR Officer provides solutions to a wide spectrum of complex HR issues in a collaborative, client-oriented manner.

The incumbent of this post is responsible for the following duties:

• Support to policy development and implementation
• Advisory Services
• Talent Acquisition and Administration
• Team Management
• Knowledge Building and Knowledge Sharing

Support to policy development and implementation

• Contribute to HR policy development and corporate HR initiatives by compiling and maintaining data on trends, risks and opportunities and sharing local HR best practices.
• Provide technical or administrative services in support of HR initiatives for attainment of business objectives in line with the corporate HR strategy.
• Generate strategic and operational workforce data for planning, including related statistical summaries and movements of UNOPS personnel within the relevant business unit/s.
• Communicate HR policy changes and new HR initiatives to management and personnel, providing guidance as needed.

Advisory Services

• Provide guidance on HR related systems and processes including but not limited to Recruitment, Contracts, Position Management, Benefits and Entitlements consistent with UNOPS rules and procedures.
• Provide advice and answers to personnel on routine cases for HR services such as the performance appraisal process, learning & development activities, contracts, benefits, entitlements and remuneration and career development.
• Assist to provide guidance as needed on sensitive matters including grievances, potential violations in code of conduct, harassment, abuse, workplace disputes, performance improvement plans, complex employee relations matters, etc.
• Encourage line management responsibility for implementation of HR policies and effective team management, encouraging dialogue and two-way constructive feedback.
• Collaborate with leadership to support institutional gender and diversity initiatives, providing education and advice on issues related to equity, compliance, inclusion, and diversity.

Talent Acquisition and Administration

• Implement talent acquisition activities in line with UNOPS policies and processes covering Recruitment, Onboarding, Performance Management, Learning and Development, Change Management, Salary and Benefit administration, Contract Administration, Succession Planning and Out-processing.
• Administer contracts, entitlements, loans, exchanges, and secondments. Inform and advise UNOPS personnel, consultants, partners and project personnel on their conditions of service and entitlements according to their contract modality, expediting actions to facilitate their efficient, timely, and client-focused onboarding.
• Support recruitment processes ensuring best practices are used for effective and efficient talent acquisition in line with UNOPS policy. Utilize and maintain recruitment plans, tools and policy guidance to efficiently and effectively recruit and retain a diverse workforce to meet the needs of the business objectives. Maintain personnel rosters.
• Provide technical inputs into, and organize straightforward components of, regional and national personnel realignment exercises, including job fairs, to ensure timely competency elaboration, sourcing, selection, placement of required talent and transitions as well as due process.
• Identify key talent areas and provide elements of coherent, well-developed plans for obtaining, developing, and managing critical talent. Utilize recruitment plans, tools and policy guidance to efficiently and effectively recruit and retain a diverse workforce to meet the needs of the business objectives.
• Liaise with UNOPS’ HR related groups on personnel administration matters.
• Guide business units in engagement and work enrichment initiatives and development of annual training plans.

Team Management

• Support efficient planning and management of the HR unit, including drafting annual recruitment plans, implementing designated projects in line with the corporate HR strategy, overseeing personnel file systems as well as provision of related statistical summaries and tracking movements of UNOPS personnel within relevant business unit/s.
• May supervise other personnel members in the provision of HR client services by assigning work, facilitating work planning, managing performance, motivating, developing and coaching team members to deliver high quality results and services.

Knowledge building and knowledge sharing

• Organize, facilitate and/or deliver training and learning initiatives for personnel and other personnel on HR-related topics.
• Provide sound contributions to knowledge networks and communities of practice by synthesizing of lessons learnt and dissemination of best practices in human resources.
• Substantively contribute to the planning and development of the HR components of the office annual report.
• Collect feedback, ideas, and internal knowledge about processes and best practices and put to use productively.

Education/Experience/Language requirements:
Education:

• Advanced University degree in Human Resources management, Business Administration, social or behavioral sciences or a First University degree in Human Resources management or related fields combined with 2 years of relevant experience is required.

Experience:

• A minimum of two years of professional-level human resources management experience, including HR advisory services, in a major area(s) of human resources management (HR Contract Administration, HR Reporting, Recruitment) in an international, public or corporate organization at the national and/or international level is required.
• Some experience in UN system organizations preferably in a developing country is desirable.
• Proficiency in the usage of computers and office software packages (Google Suite) as well as web-based management systems is desired.

Language Requirements:

• Fluency in English is required,
• Knowledge of the local language of the duty station is desired.