Injector Pump Technician at Emerge Egress Consulting

Role Objective.

Our Engineering client in Nairobi deals in heavy machinery spare parts, accessories and fittings in the manufacturing, oil and gas industry. The ideal candidate should be competent and be able to work with various brands.

Core Duties and Responsibilities

• Responsible for providing hands on technical expertise regarding injector pumps and parts.
• Providing technical advice and support in supply, maintenance and calibration of injector pumps and parts.
• Any other relevant duties as assigned.
• Inspect, repair and maintain injectors
• Perform tests and conduct routine maintenance and servicing on injectors
• Sourcing out for sales leads. 
• Participate in planning and execution of marketing and sales promotional activities to promote sales and product awareness.
• Conduct customer visits and support through training and supply of catalogues and training materials.
• Assist develop parts distribution network through identification of potential partners.
• Conduct comprehensive market research, qualifying leads and crafting persuasive proposals. 
• Provide exemplary client service through timely follow-ups and tailored solutions. 
• Conduct regular field visits to prospect and generate sales;
• Develop detailed customer profile to understand their current and future requirements.
• Prepare accurate quotations to ensure customers are informed of prices and stock availability in a timely manner, and close sales;
• Follow up with credit customers to ensure timely payment for parts purchased on credit.
• Respond to customer complaints promptly to enhance customer satisfaction and retention
• Assist in record keeping i.e filing and stock taking.
• Collaborate with various teams to ensure proper inventory management and reporting.
• Assist in testing the received Pump/ Injectors as per job order and customer 
• Assist in repairing the Pump/ Injectors with the required parts as per standard repair procedure.

  Job Specifications and Qualifications

• Diploma in Mechanical Engineering or Plant Mechanics or Diesel Engine Works
• At least 3 years’ experience in similar role
• Excellent sales experience.

    Key Competencies

• Proficiency in Microsoft Office is a plus
• Excellent time management skills
• Outstanding Communication skills
• Ability to handle work pressure.