Integrity Officer II, Ethics, Central Office at Kenya Power

Job Ref. HR: KP1/5B.2/1/3/1676

This position will be reporting to the Chief Officer, Integrity & Ethics. The key duties and responsibilities will include;

• Receive and examine all complaints through the various reporting channels, where a customer, staff members or other stakeholders have reason to believe that a breach of any governance regulation or code has taken place.
• Maintaining the Lan-Support system and verify transaction/statistical reports for accuracy and completeness.
• Attend to and advise complainants on the ways to resolve the complaints.
• Monitor and update complainants on the status of their complaints, especially the ones referred to in other departments for further investigation.
• Compile weekly reports on all cases received and forward for attention and action.
• Management and operation of the ethics and integrity hotline.
• Management of the departmental confidential filing system.
• Analyze and refer complaints to relevant departments/sections.
• Respond to inquiries by complainants and provide appropriate feedback.
• Ensure general requirements of day today running of the office are met.
• Generate quarterly reports.
• Disseminate ethics and Integrity materials, including flyers and pamphlets to enhance stakeholder awareness in corruption prevention.
• Undertake any other duties as may be assigned from time to time. 

Appointment Requirement

• Bachelor’s degree in social science from a recognized university.
• Certified Ethics Officer or trained Integrity Assurance Officer
• Hold a minimum of five (5) years’ experience in ethics, compliance or anti-corruption matters.
• Proficiency in report writing skills, records management and using software applications such as Microsoft Office suite and data analytics.
• Knowledge of ethics program management and implementation.
• Drive for results and achievement
• Strategic Thinking
• Report writing skills
• Planning & organizing skills
• Attention to detail
• Integrity and ethics
• Confidentiality