KYC Review & Remediation Officer at Equity Bank Kenya

Job Purpose:  

The KYC Review & Remediation Officer will provide leadership to the account opening department by ensuring 100% compliance and adherence to all of the Bank’s policies and Procedures.  

The ideal candidate should have basic principles of account opening processing, strong attention to detail and willingness to learn. 

Key Responsibilities: 

• Ensure Accounts are correctly opened and verified as per laid down policies and procedures.  
• Capture customer data right first time.  
• Verify customer identity through the Know Your Customer (KYC) process, ensuring all documentation is in line with regulatory and anti-money laundering (AML) guidelines 
• Ensure all high-risk customers' accounts are opened as per the laid down procedures and seek senior management Approval.  
• Champion Customer Due diligence and Enhanced Due Diligence in the department and ensure guidelines are adhered to and followed.  
• Provide support and leadership to the allocated branches, advisory etc.  
• Ensuring getting it right the first time is adhered to.  
• Ensuring Service Level Agreements (SLA) and TAT are adhered to.  
• Training and guiding of the branches on the policies & procedures.  
• Proper customer service and relationship management of branches 

Qualifications

Qualification and Experience: 

• Bachelor’s Degree from a recognized University.
• Relevant professional qualifications (e.g., CIA, ACAMS, ACCA/CPA, CISA, CIM) 
• Over 4 years’ working experience in the Banking sector, 2 of which must have been as an A/C Opening officer and/or acting as an A/C Opening supervisor.
• Good knowledge of overall branch operations 
• Computer proficiency, including keyboard skills. 
• Experience in leading and managing teams. 
• Knowledge of Bank risks and their mitigation 
• Knowledge of CBK prudential guidelines 
• Knowledge of AML and KYC policy guidelines 
• Holders of relevant professional qualifications will have an added advantage.

Key Skills and Competencies: 

• Strong interpersonal and communication skills, with the ability to assist in building positive relationships with both internal and external stakeholders. 
• Adherence to ethical standards, confidentiality, and professionalism when handling customer information. 
• Basic analytical skills, attention to detail, ability to multi-task, team player 
• High levels of integrity and good time management. 
• Knowledge of Regulatory Requirements-KYC_CDD/ AML 
• Proficient with rising technological requirements