Learning Experience Design Specialist at Educate!

Identify and research problems affecting the learning experience of OoSY - 20 %

• Review performance metrics and evaluation data to spot blockers to impact
• Offer technical advice on product and learning experience strategy development 
• Design and conduct user-research to get a deeper understanding of the pains, jobs to be done, skills requirements 
• Shadow and observe implementation of the learning experience to generate new insights 

Ideate and test learning experience solutions to improve OoSY product - 20%

• Conduct benchmarking research using secondary resources to identify best practices 
• Design and support the implementation of rapid experiments 
• Support development of user journey maps for the OoSY products
• Create LX strategy based on product strategy and insights from different data points 

Develop curricula, training and assessment materials that support high quality delivery of the learning experience - 40%

• Create work plans to effectively execute all tasks
• Design high quality skills sessions and teaching and learning support materials that are appropriate for the OoSY target group and scale
• Conceptualize real world practical application activities for OoSY 
• Develop mechanisms for youth to receive individualized feedback and support 
• Incorporate feedback from peers, frontline teams, end-users and supervisors to continuously improve learning experience materials. 
• Develop motivation/incentive strategies to drive learning and adaptation of new behaviors. 

Prepare and develop training materials for trainers of trainers to ensure program implementation teams can effectively implement the learning experience - 20%

• Design and deliver high quality training of trainers of trainers to ensure the designers’ intent is clearly articulated for the implementing team.
• Collaborate with the program implementation team consistently to identify opportunities to ease learning experience delivery for frontline teams. 

Who You Are: 

• You have a Bachelor’s degree in Education, Entrepreneurship, Business Administration, Social Science, Adult Education, or a related field. With at least five years of professional experience in learning experience design, instructional design, human-centered design, or training design, you’ve likely worked in design-centric organizations, including social enterprises or start-ups.
• You also have experience conducting qualitative and quantitative research within human-centered design processes, and you possess excellent written and verbal communication skills, as well as a high level of computer literacy in tools like Google Docs and spreadsheets.