Program Manager at TechnoServe Kenya

Program Management, Quality and Impact

• Lead all program activities and ensure excellence in execution.
• Ensure high quality program beneficiaries are recruited in collaboration with the program partners.
• Maintain project work plan and ensure timely project implementation
• Ensure project activities are implemented with sound managerial, technical, human resource and overall programmatic practices
• Ensure delivery of technical training packages is of high quality, appropriate to local context and effectively reaching participants
• Takes ownership and accountability for improved quality, impact and effectiveness
• Ensures compliance with TechnoServe and donor regulations
• Hold regular team meetings to track implementation progress and share relevant project and administrative data
• Provide coaching, direction, and leadership support to program team members to achieve results
• Overall responsible for high quality delivery of the program in Nairobi, Kisumu and surrounding counties as applicable.

External and Internal Communication

• Ensures clear and effective communication of the program to all relevant parties
• Builds reputation of the program through sharing of evidence-based impact and participation in key stakeholder events
• Maintains good working relationship with all relevant TechnoServe departments and other programs

Stakeholder Management and Representation

• Cultivates and maintains relationships with key stakeholders including donor, government, industry bodies and other development actors
• Establish and maintain strong relationships with relevant stakeholders in the Kenyan MSMEs sector, organizations working with Persons with disability including relevant government departments, private sector companies, and business associations
• Represent the program and TechnoServe at internal and external functions

Monitoring, Evaluation and Learning

• Timely production and sharing of project performance metrics, including quarterly Program Status Reports(PSRs) and Corporate Measurement data
• Produce narrative reports for internal and external consumption
• Ensure project targets are achieved
• Share best practices and lessons learned from the project
• Work towards identifying learning agendas for the program.

Budget Management

• Manage and monitor project budget variances to ensure spending rates are on target and realign as required.
• Ensure all payments/activities are in compliance with donor requests, restrictions and regulations as outlined in donor contracts / Rules and Regulations

Required Skills & Experience

• Degree qualifications in business-related studies required; Master’s degree in related field is an added advantage qualification
• Minimum of 7 years’ field and technical experience in business development and/or economic or financial analysis related Enterprise Development.
• Strong project management, financial analysis skills and data analytics skills
• Understand and is well conversant with recent trends in Enterprise development in the country.
• Experience working with communities living on less than $2 a day
• Experience working with Persons with disability is desirable
• Experience working with MSMEs in Kenya.
• Demonstrated capability of using technology and social media to reach a wide range of beneficiaries.
• Capable of working with financial institutions, private sector organizations and other partners to deliver growth for the program
• Demonstrated ability to generate creative and innovative solutions in work situations
• Excellent interpersonal skills and proven ability and experience managing a diverse team
• Strong oral and written communication skills
• Ability to develop well-written and cohesive analytical reports
• Track record of building strong client and stakeholder relationships
• Ability to identify and understand issues, opportunities and compare data from different sources to draw conclusions and to use effective approaches for developing appropriate solutions and take action that is consistent with available facts
• Willingness to travel frequently in informal settlements in both Nairobi and Kisumu.
• Fluency in English and Kiswahili
• Understand, respect and promote TechnoServe’s values, vision and strategy in implementation of assigned duties