Relationship Manager – Financial Institutional Banking at HFC Limited

Reporting To: Head of Treasury

Overall Job Purpose

The Relationship Manager – Financial Institutional Banking will be responsible for generating and mobilizing deposits from Financial Institutions.

Principle Accountabilities

• Generate new and grow deposits from Financial Institutions
• Business planning and growth within Financial Institutions.
• Undertake market situation analysis to identify new business opportunities.
• Understand customers' businesses and anticipate their requirements.
• Match customers' needs with HFC product capabilities through presentations and proposals.
• Negotiate terms and conditions with customers to maximize revenue and profitability.
• Offer need-based solutions to meet the specific investment needs of our customers and prospects.
• Conduct joint calls with other RMs to ensure proper management of the value chain.
• Ensure smooth deal implementation and while maintaining high levels of service quality.
• Identify opportunities for cross selling and referrals to other HFC business lines through developing a good understanding of client needs.
• Ensure the best in class in terms of quality of customer experience, sales, turnaround time and productivity standards.
• Continuously provide feedback on the acceptance of the products in the market and suggest changes that could improve uptake
• Adhere to set guideline and processes to avoid mis-selling, misrepresentation, fraud and ensure adherence to customer data confidentiality principles
• Adhere to all KYC guidelines and procedures, comply with local regulatory requirements, reflect best practices
• Comply with all applicable money laundering prevention procedures and, in particular, report any suspicious activity to the Unit Money Laundering Prevention Officer
• Tracking and monitoring of TAT and errors to ensure the minimum threshold is met

Minimum Qualifications, Knowledge and Experience

• Bachelor’s degree
• Minimum of 3 years’ experience in sales preferable within the Banking Industry.

Key Competencies and Skills

• Demonstrate knowledge of banking operations
• Problem solving and analytical skills
• Demonstrate integrity and ethical standards
• Attentive to details