Revenue Strategy and Operations Lead at Lori Systems

The Revenue Strategy & Operations Lead (RevOps) is a strategic leader responsible for driving sustainable revenue and profit growth across multiple markets. The successful candidate will have demonstrated a deep understanding of effective commercial strategies and commercial planning as well as sales operations, analytics, forecasting and finance. The ideal candidate will have a proven track record of building commercial operations to deliver high revenue growth, profit optimization and client satisfaction. through innovative frameworks and commercial strategies.
WHAT YOU WILL DO:

Revenue Growth Management:

• Develop and execute a comprehensive growth strategy, including go-to-market strategies for new products, ideal customer profile (ICP) refinement, and messaging optimisation
• Refine and optimize the commercial team’s process, coaching sales leaders and frontline teams (AMs, CSMs) to maximize performance.
• Own revenue goals and provide strategic direction for achieving them
• Troubleshoot deal challenges and provide ad-hoc guidance to the commercial teams
• Lead the development and implementation of Revenue Growth Management (RGM) frameworks, processes, and tools across multiple product categories
• Identify opportunities for revenue growth and margin expansion through focused deep dive sprints and RGM analytics.

Customer Lifecycle Management:

• Oversee the strategic management of the end-to-end customer lifecycle to drive customer acquisition, retention, and expansion
• Orchestrate cross-functional collaboration to create seamless customer journeys across systems and touchpoints
• Leverage data and technology to optimize sales operations, enhance customer experience, and drive upsell and cross-sell opportunities.

Integrated Business Planning:

• Support businesses in embedding Integrated Business Planning processes and systems to drive long-term value growth.
• Transform ways of working to enhance business planning and forecasting capabilities.

Business Transformation:

• Drive capability transformation across the region in collaboration with local and above-market teams.
• Develop and execute capability assessment tools to improve RGM practices and share best practices across the organization.

Revenue Operations and Analytics:

• Lead the development and implementation of RGM frameworks, processes and tools to optimize revenue and profitability.
• Drive Integrated Business Planning (IBP) processes to enhance forecasting accuracy and align cross-functional teams.
• Build and leverage a robust analytics infrastructure to identify growth opportunities, measure performance, and optimize resource allocation.
• Partner with finance to manage unit P&L, conduct financial analysis, and support business decision-making.

Finance and Strategic Planning:

• Oversee unit P&L management, value chain analysis, pricing strategy, and business planning.
• Conduct scenario analysis, business case development, customer profitability analysis, and coordinate audits and governance reviews.

Team Leadership and Development:

• Build and lead a high-performing Revenue Operations (RevOps) team, fostering a culture of innovation, continuous improvement, and a customer-first mindset.
• Collaborate with global executive teams, regional leadership, and cross-functional teams to ensure strategic alignment and achieve key business objectives.
• Conduct on-the-ground client meetings to understand trends and needs, working closely with General Managers (GMs) and commercial leads.
• Track and report on performance, progress, gaps, and opportunities, while managing team incentives to support organizational growth objectives.

WHAT IT TAKES:

• Bachelor’s degree in communication, economics, finance, or related field. A Master's degree or MBA is preferred.
• Minimum of 5 years of experience in revenue growth management, business planning, and commercial strategy, with at least 4 years in a leadership role.
• Proven track record in driving revenue growth, leading capability transformation and implementingRGM practices.
• Strong analytical, forecasting, and financial modeling skills.
• Self motivated, go-getter, forward thinking with a can-do attitude
• Experience in Supply Chain, Logistics or Trade  industries is highly desirable.