Sacco Senior Human Resource Officer at Co-operative Bank of Kenya

SACCO SENIOR HUMAN RESOURCE OFFICER (REF: SHRO/04/25)

Reporting to: The Group CEO.

Key Responsibilities

• Craft and execute human capital strategies and objectives; coordinate and integrate all Human resource activities to drive achievement of established Sacco goals and objectives to foster a culture of excellence.
• Partner with team leads to translate the sacco’s vision and strategy into actionable goals for performance and growth ; facilitate implementation of organization-wide goal setting, performance management, and annual operating plans that inspires collaboration
• Nurture employee relations to enhance productivity and build an inclusive culture where team members thrive and achieve outstanding results while ensuring a positive work culture.
• Ensure compliance with state regulations, Sacco policies and industry standards, enforcing adherence and taking action when necessary to maintain trust and integrity.
• Monitor performance metrics; establish corrective measures as needed and prepare detailed reports that inform both current and future strategies.
• Oversee strategic recruitment; formulate compelling job advertisements that draw in exceptional candidates, aligning with the Sacco’s mission and values.
• Conduct engaging new employee orientation and provide empathetic employee relations counseling to foster a sense of belonging and support.
• Develop and implement staff performance and professional development plans that align with Sacco’s mission, vision and objectives driving high performance and career growth.
• Ensure seamless recruitment, onboarding, professional development, performance management, and retention; conducting insightful exit interviews to inform future strategies.
• Design and implement the Human resource plan and Human resource development
• Maintain accurate department records and reports; and leverage data to improve overall efficiency.
• Recommend innovative policies, approaches, and procedures that enhances human capital management activities and contributes to excellence at the sacco
• Manage day-to-day office operations; oversee and coordinate overall office activities and provide administrative support to the executive leadership.
• Actively promote the Sacco products and services to clients, leveraging skills to enhance member engagement.
• Provide monthly reports on employee-related issues and offer strategic advice to the Group CEO on a quarterly basis.
• Collaborate with colleagues by contributing technical expertise and analysis to solve
• Embody a team player mindset through work collaboration, sharing of innovative business ideas and mentoring new team members to enhance overall sacco capabilities.
• Oversee the performance management system; conduct thorough performance reviews, and analysis to drive continuous improvement
• Provide coaching and mentorship to staff, focusing on staff welfare to build resilience and motivation.
• Lead talent acquisition, talent management, and talent retention strategies; develop initiatives that attract, develop, and retain top talent, ensuring a competitive edge in the market.

Relevant Qualifications & Experience

• Hold a Bachelor’s degree in Human Resources Management or a related field from a reputable university.
• A diploma in Co-operative Management would be an added
• Possess professional Human resource and be a member of a recognized Human resource body, with a minimum requirement of membership in the Institute of Human Resource Management (IHRM).
• Have at least 5 years of experience in administrative and HR procedures within a financial institution, with expertise in business systems and a minimum of 2 years in a supervisory role.
• Have a thorough grasp of employment regulations and laws
• Additional professional qualifications are an added advantage g. CPS, ACCA, CISA etc.
• A minimum KCSE mean grade of C+.
• Proven ability to inspire and guide teams to achieve organizational goals while fostering collaboration and trust.
• Communicate human resource strategies and policies clearly and effectively across all levels of the organization.
• Build strong relationships through empathy, emotional intelligence, and constructive conflict resolution.
• Proficient in Microsoft Office Suite for managing documents, analyzing data, and preparing presentations.
• Demonstrated skill in using Human resource software to streamline processes, manage employee records, and track performance metrics.