Sales/Business Development Officer (Ghana) at iRecruiters Africa

Our client is a financial technology company seeking to bridge the gaps identified in Africa’s payment ecosystem with a presence in 9 African countries and serving many merchants across different verticals and aggressively expanding our footprint.

The company is seeking to hire a renowned Sales/Business Development Officer who will play a critical role in driving sales growth, expanding the company’s customer base, and establishing strategic partnerships. The ideal candidate must have a deep understanding of the fin-tech landscape, strong networking skills, and the ability to navigate complex payment solutions.

Key Responsibilities

• Identify and target potential clients, including merchants, financial institutions, and other relevant businesses to expand the customer base.
• Conduct market research and analysis to identify trends, customer needs, and competitive intelligence in the payments industry.
• Develop a comprehensive understanding of the fintech landscape, including emerging technologies, regulatory requirements, and industry trends, to identify new business opportunities.
• Build and nurture strategic relationships with key stakeholders, including payment processors, banks, payment networks, and regulatory bodies.
• Initiate and conduct meetings, presentations, and product demonstrations to showcase the company’s payment solutions, addressing client needs and concerns.
• Collaborate with internal teams, such as product management and marketing, to align offerings with customer requirements and market demands.
• Develop and execute sales strategies and plans to achieve revenue targets and increase the Company’s market share.
• Collaborate with the marketing department, and the commercial team to develop effective sales strategies and pricing models.
• Continuously evaluate and refine sales processes, identifying areas for improvement and implementing best practices to optimize sales performance.
• Lead negotiations with clients, partners, and other stakeholders to establish mutually beneficial agreements, including pricing, contracts, and service level agreements.
• Collaborate with legal to ensure compliance with regulatory requirements and contractual obligations.
• Coordinate with internal teams to ensure smooth onboarding and implementation of payment solutions for clients, addressing any post-sales issues or concerns.
• Monitor industry trends, competitor activities, and customer feedback to identify market opportunities and recommend product enhancements or new offerings.
• Gather and analyze sales data, pipeline metrics, conversion rates, and revenue projections to track sales performance.
• Prepare regular sales reports and presentations to communicate sales progress, market insights, and strategic recommendations.
• Collaborate closely with cross-functional teams, including product management, operations, and customer support, to ensure the successful implementation of sales strategies and seamless customer experiences.
• Provide feedback and recommendations to management based on market insights, customer feedback, and competitor analysis.
• Act as a liaison between internal teams and external stakeholders to ensure effective communication and alignment of goals.

Requirements

• Bachelor’s degree in business, finance, or a related field
• Proven experience in sales and business development, preferably in the payments or fintech industry.
• In-depth knowledge of the payments ecosystem, including payment processing, e-commerce, mobile payments, and the regulatory landscape.
• Excellent communication, negotiation, and presentation skills, with the ability to articulate complex payment solutions to diverse audiences.
• Strong networking and relationship-building skills, with the ability to engage and influence key stakeholders.
• The results-driven mindset with a track record of meeting or exceeding sales targets.
• Analytical mindset with the ability to gather and interpret market data and make data-driven decisions.
• Proficiency in using CRM software and other sales tools.
• Self-motivated, proactive, and able to work independently as well as part of a team.

Benefits

Compensation: Flexible budget + other benefits such as Family medical cover, Flexible work schedule, Profit share, Stock option, Learning & development opportunity.