Sales Manager; Tatu Woodworks at Tatu City Limited

JOB DESCRIPTION

Job purpose: The primary focus will be cultivating strong client relationships, identifying new business opportunities, and ensuring the successful delivery of bespoke Tatu Woodworks products to existing and new customers.

Responsibilities: 

Business Development:

• Identify and pursue new business opportunities, including potential clients and markets.
• Build and maintain a strong sales pipeline, fostering long-term relationships with key clients.

Customer Relationship Management:

• Cultivate and maintain relationships with existing and potential clients to understand their needs and preferences.
• Ensure high levels of customer satisfaction and address any concerns or issues promptly.

Sales Forecasting and Reporting:

• Develop and implement a sales forecasting system to track performance and make data-driven decisions.
• Prepare regular reports on sales activities, achievements, and challenges for senior management.

Sales Team Leadership:

• Lead and manage the cabinet-making factory sales team, providing guidance, motivation, and coaching to achieve sales targets.
• Develop and implement effective sales strategies to maximise revenue and market share.

Product Knowledge:

• Stay informed about the latest trends and developments in the cabinet-making and woodworking industry.
• Provide the sales team with product knowledge and training to effectively promote our offerings.

Collaboration with Other Departments:

• Work closely with production, design, and marketing teams to align sales strategies with overall business objectives.
• Communicate customer feedback and market trends to relevant departments for continuous improvement.

Budget Management:

• Collaborate with finance to develop and manage the sales budget, ensuring effective allocation of resources to meet targets.
• Analyze sales data and report on sales performance.

REQUIREMENTS

Hard skills and experience:

• A Bachelor’s Degree in Business, Marketing, or a related field is preferred.
• 8 – 10 years of working experience in construction-related sales and knowledge of the bespoke joinery and woodworking industry.
• In-depth knowledge of cabinet-making, woodworking, or related industries
• Portfolio of main contractors who can bring in business from day 1
• Existing client/business lead portfolio is a massive plus.
• Strong leadership and team management skills with the ability to inspire and motivate a sales team.
• Excellent communication and interpersonal skills to build and maintain relationships with clients and team members.
• Strong analytical and problem-solving skills to make informed decisions based on sales data.
• Knowledge of working with CRM software and Microsoft Office applications.