Senior HR Officer at Smart Applications International Ltd

•  The Senior Human Resource Officer will manage both strategic planning responsibilities and administrative tasks in every area of HR, including recruiting, compensation and benefits, performance management, reward and recognition, employee experience & wellness, and employee training & development.

MAIN RESPONSIBILITIES

• Assist in the implementation of HR strategy and provide updated reports on the same
• Monitor the HR expense account and advice monthly on account performance while providing cost control recommendations
• Develop and maintain HR partnerships for Training and Development, Consultancy and Business Development opportunities
• Assist the Hiring managers with the recruitment process and co-ordinate the HR team to facilitate timely recruitment
• Oversee the Internship program
• Assist with the employee separation process
• Support in the implementation and monitoring of organizational design changes and other significant changes within the organization
• Ensure staff take leave in accordance with policy and sensitize them on the importance of planning and actually taking leave
• Assist in the tracking of employee productivity through SOMIS
• Provide the HR ERP system administration and act as the liaison between Smart and Provider for upgrades and any proposed changes
• Assist in the development and implementation of HR initiatives that provide for exceptional employee experience and engagement as well as provide strategies to motivate employees
• Co-ordinate employee wellness initiatives, medical fund, and Group life as well as provide guidance on the management of staff welfare fund
• Payroll administration
• Assist in the continuous improvement and administration of the Reward and Recognition program
• Participate in developing organizational policies, guidelines, and procedures.
• Assist in the management of the disciplinary process
• Co-ordinate employee performance management and development plans
• Coordinate the Coaching and mentorship program for staff
• Engage staff in the learning and development (Udemy and Connector sessions)
• Coordinate employee surveys and implement outcomes
• Organize the staff medical checks
• Conduct background checks and establish suitability
• Manage the organization’s employee database and prepare reports
• Produce and submit reports on general HR activities and functions on a monthly basis or as may be required
• Keep up-to-date with the latest HR trends and best practices.
• Provide Country support on all HR functions

Requirements

• Knowledge, Skills, and Abilities:
• Bachelor's degree in Human Resources or related
• Post Graduate HR Qualifications
• 5 years of experience as an HR Officer
• Deep understanding of Labor Laws
• Efficient HR administration and people management skills.
• Excellent record-keeping skills.
• Excellent knowledge of HR functions and best practices.
• Excellent written and verbal communication skills.
• Works comfortably under pressure and meets tight deadlines.
• Excellent computer literacy with capability in email, MS Office, and related HR software.
• Remarkable organizational and conflict management skills.
• Strong decision-making and problem-solving skills.
• Meticulous attention to detail.