Kenya Commercial Bank Limited is registered as a non-operating holding company which started operations as a licensed banking institution with effect from January 1, 2016. The holding company oversees KCB Kenya - incorporated with effect from January 1, 2016 - and all KCB's regional units in Uganda, Tanzania, Rwanda, Burundi, Ethiopia and South Sudan. It als...
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Senior Relationship Manager – Corporate Regional Business - Central Region
To develop/ lead the implementation of the region’s strategy in line with the overall KCB Group strategy through revenue maximization and prudent cost management.
Deliver on the region’s portfolio’s annual business growth targets revenue, fees and commissions, profit before tax, assets, liabilities and customer numbers.
Relationship management for regional markets’ customers and stakeholders.
Drive sustainable growth through understanding customer/prospects needs and delivering innovative and customized financial solutions to meet identified customer needs
Develop in-depth knowledge of the client’s strategy, business, financial performance, industry outlook/trends, specific sector knowledge and general macroeconomic issues and trends in the region and country and to ensure that this is transferred to the relevant internal stakeholders.
Execute client deals in line with developed strategic client plans while ensuring strong cross- selling of existing and new products to existing and new clients.
Implement and control the pricing tactics and parameters for the portfolio in line with pricing policy while maintaining a healthy link between the Balance Sheet and Income Statement through managing the margins at which facilities are made available to clients in the portfolio.
Champion the delivery of consistent, seamless and trusted customer service to ensure customer retention and loyalty.
Develop critical relationships with local authorities, clients and key decision makers in the region and regularly define and communicate commercial opportunities for new and existing clients of KCB Group.
Ensure timely submission of quality credit proposals in conformity with the Credit Policy guidelines and requirements while maintaining the quality of assigned portfolio within stipulated Non-Performing Loans (NPL) and Portfolio at Risk (PAR) parameters.
Work closely with other units in promoting green lending while ensuring consistent messaging to internal and regional market.
The Person
A bachelor's degree from a recognized university
At least Seven (7) years’ banking experience in the Financial/banking sector, five (5) of which should be in Relationship Management.
At least 2 years' experience in Credit and Financial Analysis
At least 3 years' experience in Client Portfolio Management
Knowledge of Trade and Transaction Banking products
Digital Savvy and Computer literacy
Entrepreneurial and Commercial thinking
Excellent research, analytical, and problem-solving skills.
Integrity & courage to challenge actions within various business units and the status quo.
Strong persuasion, management and communication skills
Strong organizational skills
Excellent stakeholder management skills
Creative approach, with the ability to anticipate challenges and develop innovative solutions;
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